Documentation Library

Search for information on Hornbill Documentation.


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Have questions about this site?

What is this site?

  • This website is Hornbill's new product documentation website and is currently under development.
  • It is intended that all existing and future public-facing documentation we produce will be available to search, browse and share.
  • Hornbill's current documentation is available at Hornbill Wiki but over time this content will be migrated to this documentation site.
  • Please feel free to have a look around at any time.

Why has Hornbill created this site?

  • Hornbill's products have moved on considerably since we introduced it almost 10 years ago. At the time, the MediaWiki tool was sufficient, but we have outgrown it.
  • Our customers are more enterprise focused and more self-sufficient than ever before, so for 2023 and beyond we have established a new documentation platform and team to drive our documentation initiative forwards.
  • We are aiming to deprecate the use of Hornbill Wiki for most Hornbill related documentation.
  • We want to enable our growing partner network with product resources and information, documentation beyond our Wiki approach is required.
  • We could definitely do with some help, and may even pay for some! If you have domain knowledge and would like to help, please check out our Hornbill Docs Contributor Guide and contact the Hornbill docs team at

What will this site be good for?

  • Community contribution will be facilitated, encouraged, and most welcome.
  • High quality documentation, will be kept up to date as rapidly as our products evolve.
  • Real-time content search and discovery.
  • Articles organized into books, books into libraries, creating a more natural and logical structure to our documentation.
  • Legacy API documentation and various other documentation sources will all be consolidated into a single unified documentation system.
  • Documentation available in browser as well as printable/viewable as PDF on demand.
  • Personalized documentation experience, allowing dark/light mode, article subscriptions, social media sharing and other useful features.
  • Almost all publicly available documentation on will be open-source and available to fork on GitHub, allowing customers to derive their own custom documentation around Hornbill products should they wish to.

What is the timeline for this site?

  • We have taken the decision to publish and make available early, there is very little content at this time.
  • As and when we have completed/usable documentation, it will be published here.
  • We have a host of additional features we wish to add over time, so please watch this space.
  • We expect most of our existing documentation should be reviewed/migrated to over the coming months.
  • The documentation project will be ongoing, will continue to expand, evolve and improve day-by-day.

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Package Catalog

Account Management

Active Directory Group Management

Get visibility of Active Directory information within Hornbill. Save time by centralizing and automating changes to Active Directory groups, users, and computers.

Active Directory User Management

Simplify user management with direct/automated control over user information in Active Directory - including password reset automation.

Exchange Server Mailbox Management

Manage your on-premise Exchange Server from within Hornbill to accelerate/automate routine IT ops tasks

Exchange Server Unified Messaging Management

Manage Unified Messaging (UM) in your on-premise Exchange Server to give your users combined email and voice messaging access across all their devices

Linux Group Management

Manage Linux user groups with simple actions in Hornbill

Linux User Management

Manage Linux users with simple/automated actions in Hornbill



Ansible is an IT automation system that handles configuration management, application deployment, cloud provisioning, ad-hoc task execution, network automation, and multi-node orchestration.

Azure Automation

Accelerate delivery of digital services by including Azure tasks in your automated business process workflows. Achieve end-to-end automation for instant digital delivery.

Docker Linux

Manage Docker Containers and Images with simple actions in Hornbill


Trigger Rundeck runbooks from inside Hornbill to resolve incidents faster and shrink the IT ops workload.

Device Management

Endpoint Configuration Manager

Simplify and accelerate endpoint management with remote control from within Hornbill to accelerate/automate routine IT operations tasks

macOS Management

Manage macOS users and devices with simple/automated actions in Hornbill. No need to jump between tools.

Service Management (systemd)

Reduce downtime with quick and easy start/stop/restart of Linux server apps

Windows Disk Cleanup

Automate Windows PC disk clean-ups direct from Hornbill

Windows Management

Manage Windows devices directly from inside Hornbill with comprehensive remote capabilities



Automate the management of monitoring of your networks, servers, clouds, containers and applications on the checkmk platform.


Connect with Dynatrace to update information and take actions from within Hornbill

Nagios XI

Connect Nagios XI monitoring for clear visibility of service and device status in Hornbill—to prevent avoidable downtime


Connect PRTG monitoring for clear visibility of device status in Hornbill—to pro-actively prevent avoidable downtime

Rapid7 InsightVM

Integrate vulnerability management into IT operations so you can focus on what’s most important to your organization’s security

Package Management

Debian Package Management (APT)

If you’re using Debian or Ubuntu for desktops or servers, this integration plug-in lets you manage packages from Hornbill—making Linux application admin simple and fast.

DNF Package Manager

If you're using Fedora, Red Hat Enterprise Linux and CentOS for desktops or servers, this integration plug-in lets you manage packages from inside Hornbill—making application admin simple and fast.

Yum Package Management (RPM)

Control/automate management of Red Hat RPM Software Packages



Simplify, centralize and automate control over your Hyper-V virtual machines

VMware vSphere

Manage your VMware vSphere from inside Hornbill

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