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Have questions about this site?

What is this site?

This website is Hornbill's new product documentation website and is currently under development.
It is intended that all existing and future public-facing documentation we produce will be available to search, browse and share.
Hornbill's current documentation is available at Hornbill Wiki but over time this content will be migrated to this documentation site.
Please feel free to have a look around at any time.

Why has Hornbill created this site?

Hornbill's products have moved on considerably since we introduced it almost 10 years ago. At the time, the MediaWiki tool was sufficient, but we have outgrown it.
Our customers are more enterprise focused and more self-sufficient than ever before, so for 2023 and beyond we have established a new documentation platform and team to drive our documentation initiative forwards.
We are aiming to deprecate the use of Hornbill Wiki for most Hornbill related documentation.
We want to enable our growing partner network with product resources and information, documentation beyond our Wiki approach is required.
We could definitely do with some help, and may even pay for some! If you have domain knowledge and would like to help, please check out our Hornbill Docs Contributor Guide and contact the Hornbill docs team at docs@hornbill.com.

What will this site be good for?

Community contribution will be facilitated, encouraged, and most welcome.
High quality documentation, will be kept up to date as rapidly as our products evolve.
Real-time content search and discovery.
Articles organized into books, books into libraries, creating a more natural and logical structure to our documentation.
Legacy API documentation and various other documentation sources will all be consolidated into a single unified documentation system.
Documentation available in browser as well as printable/viewable as PDF on demand.
Personalized documentation experience, allowing dark/light mode, article subscriptions, social media sharing and other useful features.
Almost all publicly available documentation on docs.hornbill.com will be open-source and available to fork on GitHub, allowing customers to derive their own custom documentation around Hornbill products should they wish to.

What is the timeline for this site?

We have taken the decision to publish and make available early, there is very little content at this time.
As and when we have completed/usable documentation, it will be published here.
We have a host of additional features we wish to add over time, so please watch this space.
We expect most of our existing documentation should be reviewed/migrated to docs.hornbill.com over the coming months.
The documentation project will be ongoing, will continue to expand, evolve and improve day-by-day.

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More...

Endpoint Configuration Manager

Microsoft System Centre

Simplify and accelerate endpoint management with remote control from within Hornbill to accelerate/automate routine IT operations tasks

Package Details

Vendor: Microsoft
Target Platform: Windows Universal
Package Type: Server and Workstation Management

Why use this

Automate routine endpoint management tasks

Integration with Microsoft Endpoint Configuration manager, formerly System Center Configuration Manager (SCCM) and System Management Server (SMS), gives you remote control over Microsoft desktops and servers from within Hornbill. MECF gives you up-to-date information on all Windows endpoints within Hornbill, as well as letting you remotely deploy/control Windows OS, applications, and patches.

Example: Automate remote deployment of a new version of Windows or an application across all your desktop PCs—eliminating manual effort to make time for other projects.

Benefits

Accelerate Root Cause Analysis and ticket closure
Cut downtime
Reduce IT ops workloads
Improve service consumer satisfaction

How to get it

You can try out ITOM for free (not for production use, limited runs) by installing the ITOM application from the Hornbill App Store.
If you would like to explore ITOM and consider subscribing, please contact your account manager here.

Requirements

Install the Hornbill Site Integration Server inside your firewall (if you don’t already have it)
The ConfigurationManager PowerShell module needs to installed on the machine that will be executing the operations;
PowerShell v5.x
If the script execution policy on the machine executing these operations is set to Restricted, then this will need to be updated to RemoteSigned. See the Microsoft website for more information.

Authentication

When creating jobs for operations contained within this package, they need to be run on the target machine as a user who has the correct privileges within your environment. To create and securely store keys:

In the Configuration area of your Hornbill instance, navigate to Platform Configuration > Security > KeySafe;
Click on the + Create New Key button, then select Username + Password;
Give the KeySafe Key a Title (this is the name/identifier for the Active Directory account as you will see it when creating an IT Automation Job, or adding an IT Automation node to a Workflow);
Optionally add a Description;
Populate the Username field with the domain username for the account being used, for example: DOMAINNAME\yourusername;
Populate the Password field with the password for the above account;
Select Create Key to save.

Once you have created your KeySafe Key, you can then use it to populate the Credentials > Admin or Run As inputs when creating IT Automation Jobs from this package.

Package Automations

Operation	Description
Device - Add To Collection	Adds a Configuration Manager Device to a Collection.
Device - Approve	Approves a Configuration Manager device.
Device - Block	Blocks a Configuration Manager device.
Device - Get Details	Gets information about a Configuration Manager device.
Device - Remove	Removes a Configuration Manager device.
Device - Remove From Collection	Removes a Configuration Manager Device from a Collection.
Device - Unblock	Unblocks a Configuration Manager device.
Invoke Discovery - System	Invokes a system discovery.
Invoke Discovery - User	Invokes a user discovery.
Package - New Deployment	Creates a package deployment to a Configuration Manager collection.
Package - Start Deployment	Creates a package deployment to a Configuration Manager collection.
Script - Approve	Approves a Configuration Manager PowerShell script.
Script - Deny	Denies a Configuration Manager PowerShell script.
Script - Get Details	Gets information about a Configuration Manager PowerShell script.
Script - Invoke	Invokes a Configuration Manager PowerShell script.
User - Add Device Affinity	Adds device affinity to a Configuration Manager user.
User - Remove Device Affinity	Removes device affinity from a Configuration Manager user.

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