Linux User Management
Linux Management
Manage Linux users with simple/automated actions in Hornbill
Package Details
- Vendor: Linux
- Target Platform: Linux
- Package Type: Server and Workstation Management
Why use this
Direct control of Linux users
Empower service desk analysts and IT ops teams with direct control over Linux users—without having to leave Hornbill.
Benefits
- Empower Hornbill users with direct control over Linux users
- Control Linux users with automated processes
- Reduce service desk and IT ops team workloads
How to get it
- You can try out ITOM for free (not for production use, limited runs) by installing the ITOM application from the Hornbill App Store.
- If you would like to explore ITOM and consider subscribing, please contact your account manager here.
Requirements
- Install the Hornbill Site Integration Server inside your firewall (if you don’t already have it)
Authentication
When creating jobs for operations contained within this package, they need to be run on the target machine as a user who has the correct privileges within your environment. To create and securely store keys:
- In the Configuration area of your Hornbill instance, navigate to Platform Configuration > Security > KeySafe;
- Click on the + Create New Key button, then select Username + Password;
- Give the KeySafe Key a Title (this is the name/identifier for the account as you will see it when creating an IT Automation Job, or adding an IT Automation node to a Workflow);
- Optionally add a Description;
- Populate the Username field with the username for the account being used on the target machine;
- Populate the Password field with the password for the above account;
- Select Create Key to save.
Once you have created your KeySafe Key, you can then use it to populate the Credentials > Admin or Run As inputs when creating IT Automation Jobs from this package.
Credentials
Accounts used when executing jobs against operations contained within this package must adhere to the following requirements:
- The target machine must have a local admin user that will be used for running the operations;
- SSH Remote Login must be enabled for the user above user
- Configuration for the user must be added to the sudoers file on the target machine, to allow the above user to sudo without a password (example: someadminuser ALL = (ALL) NOPASSWD:ALL).
Package Automations
| Operation | Description |
|---|---|
| Create User | Creates a Linux user account using the adduser command |
| Delete User | Delate a Linux user account and optionally the user home folder and files. This operation uses the userdel command |
| Lock User | Lock a users account using the usermod command |
| Modify User | Modify user account details using the usermod command |
| Unlock User | Unlock a users account using the usermod command |
| User Details | Retrieve a user details from the passwd file |