Debian Package Management (APT)
Linux Package Management
If you’re using Debian or Ubuntu for desktops or servers, this integration plug-in lets you manage packages from Hornbill—making Linux application admin simple and fast.
Package Details
- Vendor: Linux
- Target Platform: Linux
- Package Type: Server and Workstation Management
Why use this
Automate installs, cut deskside visits
Eliminate time wasted on manual admin of Debian app packages with centralized, automated control over installs, upgrades, and uninstalls. No more time wasted on manual installs and deskside visits.
Example: Ensure your users and servers are using the latest app versions with remote upgrade capabilities, controlled from within Hornbill.
Benefits
- Reduce deskside visits
- Eliminate human errors
- Automate mass updates to reduce effort by up to 95%
- Reduce call times by empowering service desk agents with control over Debian packages
How to get it
- You can try out ITOM for free (not for production use, limited runs) by installing the ITOM application from the Hornbill App Store.
- If you would like to explore ITOM and consider subscribing, please contact your account manager here.
Requirements
- Install the Hornbill Site Integration Server inside your firewall (if you don’t already have it).
Authentication
When creating jobs for operations contained within this package, they need to be run on the target machine as a user who has the correct privileges within your environment. To create and securely store keys:
- In the Configuration area of your Hornbill instance, navigate to Platform Configuration > Security > KeySafe;
- Click on the + Create New Key button, then select Username + Password;
- Give the KeySafe Key a Title (this is the name/identifier for the Active Directory account as you will see it when creating an IT Automation Job, or adding an IT Automation node to a Workflow);
- Optionally add a Description;
- Populate the Username field with the username for the account being used on the target machine;
- Populate the Password field with the password for the above account;
- Select Create Key to save.
Once you have created your KeySafe Key, you can then use it to populate the Credentials > Admin or Run As inputs when creating IT Automation Jobs from this package.
Credentials
Except for the Is Package Installed operation, Accounts used when executing jobs against operations contained within this package must adhere to the following requirements:
- The target machine must have a local admin user that will be used for running the operations;
- SSH Remote Login must be enabled for the user above user
- Configuration for the user must be added to the sudoers file on the target machine, to allow the above user to sudo without a password (example: someadminuser ALL = (ALL) NOPASSWD:ALL).
Package Automations
| Operation | Description |
|---|---|
| Auto Clean Package Cache | Removes the packages that are not possible to download from the repositories. (apt-get autoclean) |
| Auto Remove Packages | Remove packages installed to meet the dependencies of other packages, but are no longer needed because either the program has been uninstalled or got updated packages. (apt-get autoremove) |
| Clean Package Cache | Removes the content of the /var/cache/apt/archives directory, except the lock file. (apt-get clean) |
| Install Package | Install a package using apt-get install. |
| Is Package Installed | Confirm the installation of a package using apt-cache, if installed the package version is returned. |
| Remove Package | Remove a package using apt-get remove. |
| Upgrade All Packages | Update package database and upgrade all installed packages. (apt-get update && sudo apt-get upgrade -y) |