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IBM Maximo

IBM Maximo is an enterprise asset management platform, with ticket management features. Hornbill's integrations with Maximo enable the management of Maximo Users, Incidents and Service Requests from Hornbill workflows.
This is a Premium Integration.

Cloud Automations

Incidents

OperationDescription
Create Creates an Incident record in IBM Maximo.
Delete Deletes an Incident record from IBM Maximo.
Get Retrieves information about an Incident record from IBM Maximo.
Update Updates an Incident record in IBM Maximo.

People

OperationDescription
Create Creates a Person/User in IBM Maximo.
Delete Deletes A Specific Person/User record from IBM Maximo.
Get Retrieves information about an Person/ User record from IBM Maximo.
Update Updates a Person/User in IBM Maximo.

Problems

OperationDescription
Create Creates a Problem record in IBM Maximo.
Delete Deletes a Problem record from IBM Maximo.
Get Retrieves information about an Problem record from IBM Maximo.
Update Updates a Problem record in IBM Maximo.

Service Requests

OperationDescription
Create Creates a Service Request record in IBM Maximo.
Delete Deletes a Service Request record from IBM Maximo.
Get Retrieves information about a Service Request record from IBM Maximo.
Update Updates a Service Request record in IBM Maximo.

Work Orders

OperationDescription
Create Create a Work Order record a IBM Maximo.
Delete Deletes a Work Order record from IBM Maximo.
Get Retrieves information about a Work Order record from IBM Maximo.
Update Updates a Work Order record a IBM Maximo.
In This Document