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Asset Types Overview

Note

The following documentation describes and supports the new asset mode that is currently in preview. For more information about what’s new and how to enable it, see the new assets mode information kit.

Asset management within Hornbill Service Manager allows you to organize and present detailed information about each asset. By organizing assets into specific types, you can establish a comprehensive framework of fields and data tailored to each asset. This approach ensures that all relevant information is readily accessible for any asset.

Before you begin

Accessing asset types

To customize your asset types, navigate to Configuration > Service Manager > Assets > Manage Types.

Manage asset types view

The Manage Types view is broken down into two panels. The left-hand panel shows the list of asset categories and their associated asset types. The right-hand panel shows the details of the selected category or type.

Manage Asset Types view

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