Documentation

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Application APIs

API Description
chatbotCancelRequest This operation cancels a request. For use with chatbot integrations.
chatbotGetAssets This operation retrieves a list of assets owned by the defined user, and optionally used by & shared by. For use with chatbot integrations.
chatbotGetRecentRequests This operation returns details about customers recent requests. For use with chatbot integrations.
chatbotGetRequestStatus This operation returns basic details about a customers request. For use with chatbot integrations.
chatbotGetServiceBulletins This operation returns published bulletins for services that teh user specified has access to. For use with chatbot integrations.
chatbotGetSimpleList This operation retrieves a simple list as a JSON array. For use with chatbot integrations.
chatbotKnowledgeSearch This operation is responsible for querying various entities via chatbot integrations, and returns relevant search results
chatbotLogRequest This operation logs a new Incident or Service Request. For use with chatbot integrations.
chatbotSetMeToo This operation sets or removes the Me Too flag against a published request. For use with chatbot integrations.
chatbotUpdateReqTimeline This operation posts an update to a Request's Timeline. For use with chatbot integrations.
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