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Operation Information
- Application Reference:
com.hornbill.servicemanager
- Scope:
Global
- Class:
Application
- Required Privilege Level:
user
- Required Rights: Group H - executeSystemAPIs
Description
This operation returns basic details about a customers request. For use with chatbot integrations.
Request Parameters
The chatbotGetRequestStatus API takes the following input parameters. It is important to note that the parameters must satisfy the requirement of the input validation checks.
Name | Type | Required | Description |
---|---|---|---|
requestId |
xs:string |
Yes | This parameter should be set with the Id of the Request. |
userId |
xs:string |
Yes | The chatbot session user ID |
Response Parameters
Name | Type | Description |
---|---|---|
requestData |
xs:string |
This parameter returns the request data as a JSON object |
error |
xs:string |
This parameter is set with validation errors. |
Code Examples
curl -X POST 'https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager' \
-H 'Authorization: ESP-APIKEY yourHornbillAPIKey' \
-H 'Content-Type: application/json' \
-d '{"@service":"apps/com.hornbill.servicemanager","@method":"chatbotGetRequestStatus","params":{"requestId":"xs:string","userId":"xs:string"}}'
package main
import (
"fmt"
apiLib "github.com/hornbill/goApiLib"
)
func main() {
hornbillAPI := apiLib.NewXmlmcInstance("yourinstanceid")
hornbillAPI.SetAPIKey("yourHornbillAPIKey")
hornbillAPI.SetJSONResponse(true)
hornbillAPI.SetParam("requestId", "xs:string")
hornbillAPI.SetParam("userId", "xs:string")
responseBody, apiError := hornbillAPI.Invoke("apps/com.hornbill.servicemanager", "chatbotGetRequestStatus")
if apiError != nil {
fmt.Println(apiError)
return
}
fmt.Println(responseBody)
}
const endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager";
const payload = {
"@service": "apps/com.hornbill.servicemanager",
"@method": "chatbotGetRequestStatus",
"params": {
"requestId": "xs:string",
"userId": "xs:string"
}
};
fetch(endpoint, {
method: 'POST',
headers: {
"Authorization": "ESP-APIKEY yourHornbillAPIKey"
},
body: JSON.stringify(payload)
}).then(res => res.json())
.then(res => console.log(res));
const axios = require('axios');
const endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager";
const payload = {
"@service": "apps/com.hornbill.servicemanager",
"@method": "chatbotGetRequestStatus",
"params": {
"requestId": "xs:string",
"userId": "xs:string"
}
};
const axiosConfig = {
headers: {
"Authorization": "ESP-APIKEY yourHornbillAPIKey"
}
};
axios.post(endpoint, payload, axiosConfig)
.then((res) => {
console.log("RESPONSE RECEIVED: ", res);
})
.catch((err) => {
console.log("AXIOS ERROR: ", err);
})
$endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager";
$payload = (object) [
'@service' => 'apps/com.hornbill.servicemanager',
'@method' => 'chatbotGetRequestStatus',
'params' => (object) [
'requestId' => 'xs:string',
'userId' => 'xs:string',
]
];
$headers = [
'Authorization: ESP-APIKEY yourHornbillAPIKey',
'Content-Type: application/json'
];
$curl = curl_init($url);
curl_setopt($curl, CURLOPT_URL, $endpoint);
curl_setopt($curl, CURLOPT_POST, true);
curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
curl_setopt($curl, CURLOPT_POSTFIELDS, json_encode($payload));
curl_setopt($curl, CURLOPT_HTTPHEADER, $headers);
$resp = curl_exec($curl);
curl_close($curl);
echo $resp;
$Endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager"
$Body = @{
"@service" = "apps/com.hornbill.servicemanager"
"@method" = "chatbotGetRequestStatus"
params = @{
requestId = "xs:string"
userId = "xs:string"
}
}
$Header = @{
"Authorization" = "ESP-APIKEY yourHornbillAPIKey"
}
$Parameters = @{
Method = "POST"
Uri = $Endpoint
Headers = $Header
Body = ($Body | ConvertTo-Json)
ContentType = "application/json"
}
Invoke-RestMethod @Parameters
import requests
import json
endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager"
headers = {
"Authorization": "ESP-APIKEY yourHornbillAPIKey"
}
payload={
"@service":"apps/com.hornbill.servicemanager",
"@method":"chatbotGetRequestStatus",
"params":{
"requestId":"xs:string",
"userId":"xs:string",
},
}
response = requests.request("POST", endpoint, json=payload, headers=headers)
print(response.text)
- Version {{docApp.book.version}}
- Node {{docApp.node}} / {{docApp.build}}
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