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Application API / chatbotGetRequestStatus

Operation Information

  • Application Reference: com.hornbill.servicemanager
  • Scope: Global
  • Class: Application
  • Required Privilege Level: user
  • Required Rights: Group H - executeSystemAPIs

Description

This operation returns basic details about a customers request. For use with chatbot integrations.

Request Parameters

The chatbotGetRequestStatus API takes the following input parameters. It is important to note that the parameters must satisfy the requirement of the input validation checks.

Name Type Required Description
requestId xs:string Yes This parameter should be set with the Id of the Request.
userId xs:string Yes The chatbot session user ID

Response Parameters

Name Type Description
requestData xs:string This parameter returns the request data as a JSON object
error xs:string This parameter is set with validation errors.

Code Examples

In This Document