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Freshservice

  • Article
  • 1 minutes to read
Freshservice is a helpdesk ticketing solution. Hornbill's integrations with Freshservice enable the management of Freshservice tickets from Hornbill workflows.
This is a Premium Integration.

Cloud Automations

Freshservice

OperationDescription
Create Ticket DEPRECATED - Use Freshservice > Tickets > Create instead

Tickets

OperationDescription
Add Note Adds a note to a ticket in Freshservice.
Add Task Adds a task to a ticket in Freshservice.
Create Creates a ticket in Freshservice.
Delete Deletes a ticket from Freshservice.
Get Returns information about a ticket in Freshservice.
Restore Restores a deleted ticket in Freshservice.
Update Updates a ticket in Freshservice.
  • Version {{docApp.book.version}}
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In This Document