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Security Role - Knowledge Administrator

Role Information

  • Application Reference: com.hornbill.servicemanager
  • Type: Security - Roles of this type are shipped by Hornbill for the purpose of assigning platform and application rights to user sessions.
  • Privilege Level: User - The privilege level applied to normal user of the system. If a normal user is granted every right available then the user becomes a security equivalent to an admin user.

Role Rights

Application Rights

The following are the application rights assigned to the Knowledge Administrator role.

Group A - Service Desk and Self Service

There are no Group A application rights assigned to this role.

Group B - Problem Management

There are no Group B application rights assigned to this role.

Group C - Change and Release Management

There are no Group C application rights assigned to this role.

Group D - Asset Management

There are no Group D application rights assigned to this role.

Group E - Service Level Management

There are no Group E application rights assigned to this role.

Group F - Service and Knowledge Management

ID Description
canAdministerKnowledge Can Administer Knowledge
canAccessKnowledge Can Access Knowledge
canSearchKnowledge Can Search Knowledge
canBrowseKnowledge Can Browse Knowledge
canCreateKnowledgeBases Can Create Knowledge Bases
canViewKnowledgeBases Can View Knowledge Bases
canUpdateKnowledgeBases Can Update Knowledge Bases
canDeleteKnowledgeBases Can Delete Knowledge Bases
canCreateKnowledgeBaseTopics Can Create Knowledge Base Topics
canViewKnowledgeBaseTopics Can View Knowledge Base Topics
canUpdateKnowledgeBaseTopics Can Update Knowledge Base Topics
canDeleteKnowledgeBaseTopics Can Delete Knowledge Base Topics
canCreateKnowledgeBaseVisibility Can Create Knowledge Base Visibility
canViewKnowledgeBaseVisibility Can View Knowledge Base Visibility
canUpdateKnowledgeBaseVisibility Can Update Knowledge Base Visibility
canDeleteKnowledgeBaseVisibility Can Delete Knowledge Base Visibility
canCreateKnowledgeBaseArticles Can Create Knowledge Base Articles
canViewKnowledgeBaseArticles Can View Knowledge Base Articles
canUpdateKnowledgeBaseArticles Can Update Knowledge Base Articles
canDeleteKnowledgeBaseArticles Can Delete Knowledge Base Articles
canViewKnowledgeBaseArticleApprovals Can View Knowledge Base Article Approvals
canUpdateKnowledgeBaseArticleApprovals Can Update Knowledge Base Article Approvals

Group G - Self Service

There are no Group G application rights assigned to this role.

Group H - Entities Access Control

There are no Group H application rights assigned to this role.

System Rights

The following are the system rights assigned to the Knowledge Administrator role.

Group A - systemRightsAType

There are no Group A system rights assigned to this role.

Group B - systemRightsBType

There are no Group B system rights assigned to this role.

Group C - systemRightsCType

ID Description
manageApplicationSettings Can manage application configurations
manageApplicationStrings Can manage application strings

Group D - systemRightsDType

There are no Group D system rights assigned to this role.

Group E - systemRightsEType

There are no Group E system rights assigned to this role.

Group F - systemRightsFType

There are no Group F system rights assigned to this role.

Group G - systemRightsGType

There are no Group G system rights assigned to this role.

Group H - systemRightsHType

There are no Group H system rights assigned to this role.

In This Document