Connect an AI assistant
Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.
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How can we help?
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Security Role - Knowledge Administrator
- Article
- 2 minutes to read
Role Information
- Application Reference:
com.hornbill.servicemanager - Type:
Security- Roles of this type are shipped by Hornbill for the purpose of assigning platform and application rights to user sessions. - Privilege Level:
User- The privilege level applied to normal user of the system. If a normal user is granted every right available then the user becomes a security equivalent to an admin user.
Role Rights
Application Rights
The following are the application rights assigned to the Knowledge Administrator role.
Group A - Service Desk and Self Service
There are no Group A application rights assigned to this role.
Group B - Problem Management
There are no Group B application rights assigned to this role.
Group C - Change and Release Management
There are no Group C application rights assigned to this role.
Group D - Asset Management
There are no Group D application rights assigned to this role.
Group E - Service Level Management and Suppliers
There are no Group E application rights assigned to this role.
Group F - Service and Knowledge Management
| ID | Description |
|---|---|
| canAdministerKnowledge | Can Administer Knowledge |
| canAccessKnowledge | Can Access Knowledge |
| canSearchKnowledge | Can Search Knowledge |
| canBrowseKnowledge | Can Browse Knowledge |
| canCreateKnowledgeBases | Can Create Knowledge Bases |
| canViewKnowledgeBases | Can View Knowledge Bases |
| canUpdateKnowledgeBases | Can Update Knowledge Bases |
| canDeleteKnowledgeBases | Can Delete Knowledge Bases |
| canCreateKnowledgeBaseTopics | Can Create Knowledge Base Topics |
| canViewKnowledgeBaseTopics | Can View Knowledge Base Topics |
| canUpdateKnowledgeBaseTopics | Can Update Knowledge Base Topics |
| canDeleteKnowledgeBaseTopics | Can Delete Knowledge Base Topics |
| canCreateKnowledgeBaseVisibility | Can Create Knowledge Base Visibility |
| canViewKnowledgeBaseVisibility | Can View Knowledge Base Visibility |
| canUpdateKnowledgeBaseVisibility | Can Update Knowledge Base Visibility |
| canDeleteKnowledgeBaseVisibility | Can Delete Knowledge Base Visibility |
| canCreateKnowledgeBaseArticles | Can Create Knowledge Base Articles |
| canViewKnowledgeBaseArticles | Can View Knowledge Base Articles |
| canUpdateKnowledgeBaseArticles | Can Update Knowledge Base Articles |
| canDeleteKnowledgeBaseArticles | Can Delete Knowledge Base Articles |
| canViewKnowledgeBaseArticleApprovals | Can View Knowledge Base Article Approvals |
| canUpdateKnowledgeBaseArticleApprovals | Can Update Knowledge Base Article Approvals |
Group G - Self Service
There are no Group G application rights assigned to this role.
Group H - Entities Access Control
There are no Group H application rights assigned to this role.
System Rights
The following are the system rights assigned to the Knowledge Administrator role.
Group A - systemRightsAType
There are no Group A system rights assigned to this role.
Group B - systemRightsBType
There are no Group B system rights assigned to this role.
Group C - systemRightsCType
| ID | Description |
|---|---|
| manageApplicationSettings | |
| manageApplicationStrings |
Group D - systemRightsDType
There are no Group D system rights assigned to this role.
Group E - systemRightsEType
There are no Group E system rights assigned to this role.
Group F - systemRightsFType
There are no Group F system rights assigned to this role.
Group G - systemRightsGType
There are no Group G system rights assigned to this role.
Group H - systemRightsHType
There are no Group H system rights assigned to this role.
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- Node {{docApp.node}} / {{docApp.build}}