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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Application Right - canUpdateKnowledgeBaseTopics

Right Information

  • Application Reference: com.hornbill.servicemanager
  • Group: F - Service and Knowledge Management
  • Bit: 20

Description

Can Update Knowledge Base Topics

Application Roles

Role Description
Knowledge Administrator This role grants access to configuration functionality in knowledge manager, including changing ownership of knowledge bases. It should only be assigned to a user on a temporary basis as and when required.
Knowledge Manager This role grants access to create and manage knowledge bases. A user with this role should be able to perform all of the required tasks in knowledge manager.
In This Document