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Application Right - administerChangeManagement

Right Information

Application Reference: com.hornbill.servicemanager
Group: C - Change and Release Management
Bit: 2

Description

Administer Change Management

Application Roles

Role	Description
Hornbill Service Manager System Role	This role is reserved for Hornbill Service Manager application use and should not be granted to any user.
Hornbill Service Manager Reserved Role	This role is reserved for Hornbill Service Manager application use and should not be granted to any user.
Service Desk Admin	This role is for a Service Desk Administrator. This includes, an elevated visibility to Requests and associated actions, the ability to configure Service Manager features via the Administration Tool and the option to restart a failed BPM within a Request. Please be aware that assigning this role gives the user the ability to see the details and perform actions on any request on your instance, regardless of their team visibility. This is effectively a Request "Super User" role.

In This Document

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