Connect an AI assistant
Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.
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Elevation Role - Hornbill Service Manager System Role
- Article
- 2 minutes to read
Role Information
- Application Reference:
com.hornbill.servicemanager - Type:
Elevation- Roles of this type are system roles, and are shipped for the purpose of elevating application FlowCodes. Elevation roles can not be assigned to any users of the system. - Privilege Level:
User- The privilege level applied to normal user of the system. If a normal user is granted every right available then the user becomes a security equivalent to an admin user.
Role Rights
Application Rights
The following are the application rights assigned to the Hornbill Service Manager System Role role.
Group A - Service Desk and Self Service
There are no Group A application rights assigned to this role.
Group B - Problem Management
There are no Group B application rights assigned to this role.
Group C - Change and Release Management
| ID | Description |
|---|---|
| administerChangeManagement | Administer Change Management |
Group D - Asset Management
| ID | Description |
|---|---|
| deleteAssets | Delete Assets |
Group E - Service Level Management and Suppliers
There are no Group E application rights assigned to this role.
Group F - Service and Knowledge Management
There are no Group F application rights assigned to this role.
Group G - Self Service
There are no Group G application rights assigned to this role.
Group H - Entities Access Control
There are no Group H application rights assigned to this role.
System Rights
The following are the system rights assigned to the Hornbill Service Manager System Role role.
Group A - systemRightsAType
| ID | Description |
|---|---|
| manageGroups | |
| manageNotifications | |
| manageSlcs | |
| manageTimers | |
| createTimer | |
| updateTimer | |
| deleteTimer | |
| executeStoredQuery | |
| canSpawnProcess | |
| canCancelProcess |
Group B - systemRightsBType
| ID | Description |
|---|---|
| manageProfileCategories | |
| updateProfileCategory | |
| addDocument | |
| updateDocument | |
| deleteDocument | |
| manageIndexer | |
| searchIndex |
Group C - systemRightsCType
| ID | Description |
|---|---|
| manageSystemSettings | |
| manageCafs |
Group D - systemRightsDType
| ID | Description |
|---|---|
| manageApplications | |
| addRecord | |
| getRecord | |
| updateRecord | |
| deleteRecord |
Group E - systemRightsEType
| ID | Description |
|---|---|
| getWorkspace |
Group F - systemRightsFType
There are no Group F system rights assigned to this role.
Group G - systemRightsGType
There are no Group G system rights assigned to this role.
Group H - systemRightsHType
There are no Group H system rights assigned to this role.
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