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Contacts / Update

  • Article
  • 2 minutes to read

Operation Information

Updates a Contact in a FireText account. NOTE: if the provided mobile number doesn’t already belong to a contact, then a new contact record will be created. This is a feature of the FireText API and cannot be switched off.

This is a Premium Integration.

Authentication

This operation requires authentication, the details of which can be securely stored on your instance in a KeySafe Key of type API Key.

To create a key of this type:

  • In the Configuration area of your Hornbill instance, navigate to Platform Configuration > Security > KeySafe;
  • Click on the + Create New Key button;
  • On the resulting Create New Key form, choose API Key in the Type pick list;
  • Give the API Key KeySafe key a Title (this is the name / identifier for the API Key account as you will see it when using the cloud automation node in your workflows);
  • Optionally populate the Description field;
  • Populate the following fields accordingly, then click the Create Key button to create your new key:
Name Type Description
ApiKey string Authentication Key
API Endpoint string Optional API Endpoint

Tip

The API Endpoint field is not required to be populated for this integration - just the API Key for your FireText account.

Revoking Access

If at any point you wish to revoke access to any of the above accounts from your Hornbill instance, just delete the relevant KeySafe key(s) from the KeySafe list.

Warning

This will revoke the rights of any existing Cloud Automation Node in your Hornbill Workflows that are using the revoked API Key account, so you will need to manage these workflows accordingly.

Input Parameters

Display Name ID Type Description Required Supported Values
Mobile Number mobile string The mobile telephone number of the contact to update. Remove the ‘+’ sign and any leading zeros when using international codes. A UK number can start ‘07’ or ‘447’ Yes None provided
First Name firstname string The first name of the contact you wish to update No None provided
Last Name lastname string The last name of the contact you wish to update No None provided
Custom 1 custom1 string The custom 1 field of the contact you wish to update No None provided
Custom 2 custom2 string The custom 2 field of the contact you wish to update No None provided
Custom 3 custom3 string The custom 3 field of the contact you wish to update No None provided

Output Parameters

Display Name ID Type Description
Status status string API Call Status - ok / failed
Error error string API Call Error from FireText
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