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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Lifecycle and Governance

A simple, controlled publishing lifecycle

Each knowledge base has a setting to turn approvals on. When it’s on, a contributor creates an article as a Draft, submits it for approval, and the knowledge base owner is notified. The owner can accept the article, which publishes it, or reject it, which returns it to draft and notifies the author, who can edit and resubmit. Articles created by the owner skip the approval step.

Learn more: Approvals | Activity and Audit Log

Scheduled article reviews

Knowledge managers and contributors can add a review to any article, giving it a title, details, and a review date. The review is scheduled as an activity on that date, as a reminder to check whether the article is still valid, whether updates are needed, or how the article has been performing. Reviews appear in the article’s review list and in the person’s My Activities view.

Learn more: Article Reviews

Change history and version control

Every change to a knowledge base and its articles is recorded in an audit trail that shows what was changed, including status changes from one value to another, and each knowledge base has an activity stream for discussion. This gives knowledge managers a clear record of who changed what and when.

Learn more: Activity and Audit Log

Knowledge in multiple languages

Hornbill supports 173 languages across the platform, and administrators control which languages are available to users. Each article can include translated versions for any of the supported languages.

Learn more: Supported Languages

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