Documentation

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    {{docApp.userSession.userName}}
    {{docApp.userSession.email}}
    Issuer : {{docApp.userSession.issuerInstance}}
    Expires : {{new Date(docApp.userSession.validUntil).toLocaleDateString()}}

{{docApp.title}}

{{docApp.description}}

Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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There is no book with the ID "{{docApp.searchBookRescue.bid}}", so the book filter from this link was ignored and results from all books are shown.

You have an odd number of " characters in your search terms - each one needs closing with a matching " character!

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    {{resultItem.url}}

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Configure HAi - Email Attachment Labeling

Important

HAi is currently in a closed beta, speak to customer success should you want to take part.

Setup

Once enabled there are some settings explained in the table below that allow for some customization on the amount of date and what timeline update types are used when generating the request summary, these can be updated by access application settings for service manager.

Setting Description
generativeAi.emailAttachmentLabeling.typesToSelect List of image types that will be kept selected when processing an email for associating or logging against a request Government ID,Screenshot,Photo,Scanned Document,Document,Image Company Logo and Icon are disabled by default
generativeAi.emailAttachmentLabelingAutoUpdates Auto Email Attachment Labeling when an email is processed against a request as an update and Auto Responder
  • Version {{docApp.book.version}}
  • Node {{docApp.node}} / {{docApp.build}}
In This Document