Documentation
    {{docApp.userSession.userId}}
    {{docApp.userSession.userName}}
    {{docApp.userSession.email}}
    Issuer : {{docApp.userSession.issuerInstance}}
    Expires : {{new Date(docApp.userSession.validUntil).toLocaleDateString()}}

{{docApp.title}}

{{docApp.description}}

How can we help?

{{docApp.searchError}}
{{product.name}}

Searching in {{docApp.searchFilterBySpecificBookTitle}}

{{docApp.searchResultFilteredItems.length}} results for: {{docApp.currentResultsSearchText}} in {{docApp.searchFilterBySpecificBookTitle}}
Search results have been limited. There are a total of {{docApp.searchResponse.totalResultsAvailable}} matches.

You have an odd number of " characters in your search terms - each one needs closing with a matching " character!

{{docApp.libraryHomeViewProduct.title || docApp.libraryHomeViewProduct.id}}

{{docApp.libraryHomeViewProduct.description}}

  1. {{book.title}}

{{group.title || group.id}}

{{group.description}}

  1. {{book.title}}

{{group.title}}

{{book.title}}
More...

Configure HAi - Email Attachment Labeling

Important

HAi is currently in a closed beta, speak to customer success should you want to take part.

Setup

Once enabled there are some settings explained in the table below that allow for some customization on the amount of date and what timeline update types are used when generating the request summary, these can be updated by access application settings for service manager.

Setting Description
generativeAi.emailAttachmentLabeling.typesToSelect List of image types that will be kept selected when processing an email for associating or logging against a request Government ID,Screenshot,Photo,Scanned Document,Document,Image Company Logo and Icon are disabled by default
generativeAi.emailAttachmentLabelingAutoUpdates Auto Email Attachment Labeling when an email is processed against a request as an update and Auto Responder
  • Version {{docApp.book.version}}
  • Node {{docApp.node}} / {{docApp.build}}
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