How can we help?
{{docApp.searchError}}
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Searching in {{docApp.searchFilterBySpecificBookTitle}}
{{docApp.searchResultFilteredItems.length}} results for: {{docApp.currentResultsSearchText}}
in {{docApp.searchFilterBySpecificBookTitle}}
Search results have been limited. There are a total of {{docApp.searchResponse.totalResultsAvailable}} matches.
You have an odd number of " characters in your search terms - each one needs closing with a matching " character!
-
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{{resultItem.url}}
{{docApp.libraryHomeViewProduct.title || docApp.libraryHomeViewProduct.id}}
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Right Information
- Application Reference:
com.hornbill.servicemanager - Group:
A - Service Desk and Self Service - Bit:
32
Description
Can Manage Snippets
Application Roles
| Role | Description |
|---|---|
| This role is for a Service Desk Administrator. This includes, an elevated visibility to Requests and associated actions, the ability to configure Service Manager features via the Administration Tool and the option to restart a failed BPM within a Request. Please be aware that assigning this role gives the user the ability to see the details and perform actions on any request on your instance, regardless of their team visibility. This is effectively a Request "Super User" role. |
- Version {{docApp.book.version}}
- Node {{docApp.node}} / {{docApp.build}}
In This Document