Documentation

    {{docApp.userSession.userId}}
    {{docApp.userSession.userName}}
    {{docApp.userSession.email}}
    Issuer : {{docApp.userSession.issuerInstance}}
    Expires : {{new Date(docApp.userSession.validUntil).toLocaleDateString()}}

{{docApp.title}}

{{docApp.description}}

Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

The catalog did not load. Refresh the page to try again.

Loading…

How can we help?

{{docApp.searchError}}

Searching in {{docApp.searchFilterBySpecificBookTitle}}

 {{docApp.currentResultsSearchText}}  in {{docApp.searchFilterBySpecificBookTitle}}
Found {{docApp.searchResponse.totalResultsAvailable}} matches. Showing the top {{docApp.searchResponse.results ? docApp.searchResponse.results.length : 0}}. Use a more specific search to further narrow down the results.
No documentation pages match this search, so all content types are shown. Most matches are in {{docApp.searchDocTypeRescue.best.name}}.
There is no book with the ID "{{docApp.searchBookRescue.bid}}", so the book filter from this link was ignored and results from all books are shown.

You have an odd number of " characters in your search terms - each one needs closing with a matching " character!

  • {{resultItem.title}} {{resultItem.matchedBy === 'semantic' ? 'semantic' : (resultItem.matchedBy === 'both' ? 'keyword + semantic' : 'keyword')}}

    {{resultItem.url}}

{{docApp.libraryHomeViewProduct.title || docApp.libraryHomeViewProduct.id}}

{{docApp.libraryHomeViewProduct.description}}

  1. {{book.title}}

Installed Packages

Provides the ability to view and manage installed packages, including the ability to install / update packages via the Package Library and manually upload them. Packages that Hornbill provides are published to the package library and will be fully supported and maintained.

Installed Package List

Packages Tool Bar

  • Refresh
    A refresh of the list may be required to display any new devices that were discovered while you are viewing the list.
  • Target OS
    Filters the Package list based on the Target Operating System.
  • Vendor
    Selecting on any of these will filter the list by the selected Vendor. The content of this list will depend on the uploaded/installed packages. Packages that have been supplied by Hornbill will have the vendor ID of “private:Hornbill”.
  • Purpose
    The Purpose Filter options like the Vendor will depend on uploaded/installed packages as the Vendor will have defined the purpose. Some examples might be; Managing Active Directory Groups, or Hyper-V Virtual Machine Management.
  • Library
    Open the Package Library for Package Installation and Updating.
  • Upload
    Upload and install a package.
  • Remove
    Remove selected packages.

Packages List

Displays the list of all installed packages.

  • Package Name
    The Name of the Installed Package.
  • Status
    Shows the current status of the package.
  • Vendor
    The name of the Organization that created the package.
  • Purpose
    Provides a summary of the package’s use, such as Active Directory Group Memberships or User admin.
  • Target OS
    The Operating System that the package targets.
  • Version
    Displays the package’s Version number.
  • Imported On
    Shows the date that the package was uploaded or Installed via the Package Library.
  • Imported By
    Displays the user that Installed / Uploaded the package.

Tip

Hovering over the Information icon at the beginning of the package list entry provides a more detailed description.

Upload a Package

Packages can be provided externally, possibly from third-party vendors or via consultancy; they will need to be uploaded to an instance to use these packages. A valid package will have an extension of .pkg and is uploaded and installed via the Upload button.

Remove a Package

An administrator can remove packages by selecting one or more packages from the list and clicking on the Remove button. Once removed, the package will no longer be available for use by any new or existing IT Automation job.

Tip

All scheduled jobs utilizing the package will fail once the Job executes, the failure will appear within the Jobs Log. A failure message will also appear when opening a scheduled Job that uses the package.

Package Library

The Package Library List enables for the Installation and Updating of published packages. As new packages become available for use, they will become visible on the list and will contain an Install button next to the entry. Clicking on Install will allow for the package to be available for use, for IT Automations. Once a package has been installed any updates to the package will not automatically be made available. Updates to packages are visible via the Update button next to the entry. The package version information is also visible via the list entry, showing the latest package version and the installed version.

Package Library List

Package Library List

  • Name
    Name of the Installed Package.
  • Purpose
    Shows a summary of what the package interfaces with.
  • Version
    The latest version of the package listed in the package library.
  • Installed Version
    The version of the package installed within the instance.

Toolbar and Form Controls

  • Filter
    Free Text filter to search by Name, Purpose.
  • Install
    Install a Package for use within an IT Automation or Runbook.
  • Update
    Update a Package to the latest version.
  • Information
    Hovering over the Information at the beginning of the package list entry, a more detailed description is displayed.
  • Version {{docApp.book.version}}
  • Node {{docApp.node}} / {{docApp.build}}
In This Document