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SalesForce

Salesforce is a CRM software and enterprise cloud ecosystem. Hornbill's integration with SalesForce enable you to Create, Update, and Manage Accounts, Cases, Contacts and Users in Salesforce from Hornbill workflows.
This is a Premium Integration.

Cloud Automations

Accounts

OperationDescription
Account Create Creates a Salesforce Account.
Account Delete Deletes a Salesforce Account.
Account Get Retrieves informatipn about a Salesforce Account.
Account Query Looks-up tyhe ID of a Salesforce Account from its name.
Account Update Updates a Salesforce Account.

Cases

OperationDescription
Case Add Comment Creates a comment against a Salesforce Case.
Case Create Creates a Salesforce Case.
Case Delete Deletes a Salesforce Case.
Case Get Retrieves information about a Salesforce Case.
Case Update Updates a Salesforce Case.

Contacts

OperationDescription
Contact Create Creates a Salesforce Contact.
Contact Delete Deletes a Salesforce Contact.
Contact Get Retrieves information about a Salesforce Contact.
Contact Update Updates a Salesforce Contact.

Contracts

OperationDescription
Contract Create Creates a Salesforce Contract.
Contract Delete Deletes a Salesforce Contract.
Contract Get Retrieves information about a Salesforce Contract.
Contract Update Updates a Salesforce Contract.

Users

OperationDescription
User Create Creates a Salesforce User.
User Delete Deletes a Salesforce User.
User Get Retrieves information about a Salesforce User.
User Update Updates a Salesforce User.
In This Document