Documentation

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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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PagerDuty

  • Article
  • 1 minutes to read
Logo for package PagerDuty PagerDuty is an on-call management and alerting service. Hornbill's integration with PagerDuty enable the management of Incidents and Users from Hornbill workflows.
This is a Premium Integration.

Cloud Automations

Incidents

OperationDescription
Create Note Hornbill Cloud Automation to add a note to a PagerDuty Incident.
Create Status Update Hornbill Cloud Automation to add a status update message to a PagerDuty Incident.
Create Hornbill Cloud Automation to create a new PagerDuty Incident.
Get Hornbill Cloud Automation to return details about a PagerDuty Incident.
Snooze Hornbill Cloud Automation to snooze a PagerDuty Incident.
Update Hornbill Cloud Automation to update a PagerDuty Incident.

Users

OperationDescription
Add Contact Method Hornbill Cloud Automation to create a contact method for a PagerDuty user.
Add To Team Hornbill Cloud Automation to add a user to a team on PagerDuty.
Create Hornbill Cloud Automation to create a new PagerDuty user.
Delete Hornbill Cloud Automation to delete a PagerDuty user.
Get Hornbill Cloud Automation to return details about a PagerDuty user.
Remove Contact Method Hornbill Cloud Automation to remove a contact method from a PagerDuty user.
Remove From Team Hornbill Cloud Automation to remove a user from a team on PagerDuty.
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