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Dynamics 365

  • Article
  • 1 minutes to read
Dynamics 365 is a cloud-based Customer Relation Managment service operated by Microsoft. Hornbill's integrations with Dynamics 365 enable the automation of Accounts, Cases and Contacts management within Microsoft Dynamics 365.
This is a Premium Integration.

Cloud Automations

Accounts

OperationDescription
Create This operation will create an Account within Microsoft Dynamics 365
Delete This operation will Delete the Acccount Selected.
Get This operation will return the details of the Account searched.
Update This operation will Update an Account within Microsoft Dynamics 365

Cases

OperationDescription
Create This operation will Create a Case within Dynamics 365.
Delete This operation will delete the Case specified.
Get This operation will return the details of the Case searched.
Update This operation will Update a Case within Microsoft Dynamics 365

Contacts

OperationDescription
Create This operation will Create a Contact.
Delete This operation will Delete the Contact specfied.
Get This operation will return the details of the Contact searched.
Update This operation will Update a Contact.
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