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BMC Remedyforce is a ticketing system hosted on the Salesforce cloud platform. Hornbill's integrations with Remedyforce enables the creation and updating of Remedyforce tickets from Hornbill workflows.
This is a Premium Integration.
Cloud Automations
Remedyforce
Operation | Description |
---|---|
Create Incident | Create a Remedyforce Incident. |
Create Service Request | Create a Remedyforce Service Request. |
Update Ticket | Updates a Remedyforce Incident or Service Request. |
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In This Document