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Security

Devices

You can easily register your mobile devices against your Hornbill user account to provide a quick and secure login to Hornbill from the Hornbill Mobile App.

Note

The button to add a new device may not be available. The Hornbill Admin can disable device pairing on each user profile.

Registering A Mobile Device

On your mobile device, download the Hornbill Mobile app from either the App Store for iOS devices or Google Play for Android devices. When you first open the Hornbill app, you will be guided through the following steps for setting up and linking your Mobile device securely to your Hornbill Account. Swipe left to access each step.

Step One

Using a web browser on a computer, log in to Hornbill and click on your profile image in the top corner to show the profile menu and select My Settings.

Step Two

Under the Security section, select the Devices option and click on the Add New Device button. Add a description for your device and click Next. A QR code will be displayed. The QR code will be valid for 5 hours.

Step Three

Return to your mobile device, and on the final page of instructions, the mobile device’s camera will be enabled. Point the Camera at the QR code on the web browser.

This will complete the registration of the Mobile device, activate it, and log you into the Hornbill app with your user account. Repeat this process for any additional mobile devices you want to add to your user account.

Managing Mobile Devices

  • Remove a registered mobile device by simply selecting the remove link next to the device you wish to remove.
  • Edit the display name for each of your registered devices by selecting the edit link next to the device you wish to edit.

Deregister Device

You may wish to unlink your mobile device from your instance and user account, for example, if you wanted to link it with another instance or user account. To do this on the Mobile, open the menu and click on the cog icon. At the bottom of the view is an option to Deregister Device.

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