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Have questions about this site?

What is this site?

  • This website is Hornbill's new product documentation website and is currently under development.
  • It is intended that all existing and future public-facing documentation we produce will be available to search, browse and share.
  • Hornbill's current documentation is available at Hornbill Wiki but over time this content will be migrated to this documentation site.
  • Please feel free to have a look around at any time.

Why has Hornbill created this site?

  • Hornbill's products have moved on considerably since we introduced it almost 10 years ago. At the time, the MediaWiki tool was sufficient, but we have outgrown it.
  • Our customers are more enterprise focused and more self-sufficient than ever before, so for 2023 and beyond we have established a new documentation platform and team to drive our documentation initiative forwards.
  • We are aiming to deprecate the use of Hornbill Wiki for most Hornbill related documentation.
  • We want to enable our growing partner network with product resources and information, documentation beyond our Wiki approach is required.
  • We could definitely do with some help, and may even pay for some! If you have domain knowledge and would like to help, please check out our Hornbill Docs Contributor Guide and contact the Hornbill docs team at

What will this site be good for?

  • Community contribution will be facilitated, encouraged, and most welcome.
  • High quality documentation, will be kept up to date as rapidly as our products evolve.
  • Real-time content search and discovery.
  • Articles organized into books, books into libraries, creating a more natural and logical structure to our documentation.
  • Legacy API documentation and various other documentation sources will all be consolidated into a single unified documentation system.
  • Documentation available in browser as well as printable/viewable as PDF on demand.
  • Personalized documentation experience, allowing dark/light mode, article subscriptions, social media sharing and other useful features.
  • Almost all publicly available documentation on will be open-source and available to fork on GitHub, allowing customers to derive their own custom documentation around Hornbill products should they wish to.

What is the timeline for this site?

  • We have taken the decision to publish and make available early, there is very little content at this time.
  • As and when we have completed/usable documentation, it will be published here.
  • We have a host of additional features we wish to add over time, so please watch this space.
  • We expect most of our existing documentation should be reviewed/migrated to over the coming months.
  • The documentation project will be ongoing, will continue to expand, evolve and improve day-by-day.

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Employee Portal design

The main Employee Portal page and the pages associated to each domain offer a wide variety of widgets and configuration that allow you build the perfect experience for your users.

Roles and Rights

The configuration of each page within the Employee Portal can be governed by granting users specific roles.

  • Collaboration Role
    This role has been updated to include the application right CanManagePage. This right grants the general ability to manage pages. This will be required for Service Domain Owners who will have the ability to create and manage a Service Domain page. In the future, this right will also give any collaboration user the ability create an manage a personal page. Basic Users will not have this ability.
  • Home Page Manager
    This Role grants the rights to manage the main Company Home Page. It includes the application rights CanManagePage and canManageCompanyPages
  • Domain Owner
    Whilst not strictly a role, a user who is configured to own a Domain, will have the rights to add, edit and remove Domain Pages for Domains they are an owner of, on the Employee Portal.

Design Mode

A user that has the Home Page Manager role or they have been added as the owner of a Service Domain, will have a Cog button available within the header of the page. Clicking on this cog will take the user into the Design Mode for that page. Once in Design Mode the following information is displayed.

  • Exit Design Mode
    Click this option will return you back to the originating page
  • Status
    • Draft
      Changes have been made to the page but are not yet published. These changes will not be visible to users until published
    • Published
      All changes made to the page have been saved and published.
  • Visibility
    A page can be made visible to different types of users. Basic Users, Users, or All Users. This shows the current visibility version that is being viewed.

Page Details

Once in Design Mode the Page Details configuration box is made available on the right hand pop-out panel.

Edit Page Details

  • Name
    This is the main title in the header of the page. If this is left blank, the user is presented with a friendly greeting in its place. This field will accept User Variables

  • Short Description
    This will be displayed in a small font, under the page name. This field will accept User Variables

  • Visibility Versions
    A single page can have different configurations depending on the types of users accessing the page. This allows you to add widgets that are particular to each type of user.

    • Current user visibility versions
      These are the currently used visibility versions for this page. Selecting a version from this list will switch to the design mode to this selected version.
    • Add new user visibility version
      Add a user visibility version to the list of Current user visibility versions
    • Remove this user visibility version
      This removes all the configuration for the currently selected version.
    • Revert to Published Version
      If you have made a number of changes and you would like to revert back to the published version, selecting this will clear the current draft version.


    If All Users is one of your selected visibility versions, this will supersede both User and Basic User versions.

User Variables

Some fields such as Page Name and Short Description allow using variables with data from the current user.

For example: Hello {{user.firstName}}

Will display as: Hello John

These are the available variables:

  • user.firstName
  • user.middleName
  • user.lastName
  • user.userId
  • user.handle
  • user.jobTitle And these needs to be wrapped in double curly braces {{ }}.


Widgets bring your page to life. In this section you can select and configure the widgets that you would like to use on your page

Available Widgets

Add Page Widgets

  • Available Widgets
    The list of available widgets for the currently selected application. From this section you can use your mouse to drag and drop the widget to the Page Widgets section to add the widget to the current page.
  • Application Selector
    Select each application to see the widgets that they offer

Page Widgets

Widgets which have been added to the page, can then be configured, sized and if needed hidden using the icons visible when hovering over each icon’s name.

Hide Widget

Use the eye icon to decide if the widget should be visible on the page. This feature is useful if you are editing your page and you don’t want to delete and remove a widget from the page, but you also don’t want it visible.

Edit Widgets

  • Configure
    Each widget will include a number of options to set the information that will be displayed. These will vary from widget to widget.
  • Style
    Configure the margins, colors, and background. Some colors may default to the settings in the Page Body
  • Widget Width
    The body of each page is divided into four columns. Each widget can be set to span across one or more of these columns. Reducing the width will allow for more than one widget to be displayed in a row.
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