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Complex Types - serviceActionCreateTicketType

Description

Configuration for creating a ticket/request in a ticketing system (Service Manager or remote).

Properties

Name	Type	Occurrence	Description
`appId`	`xs:string`	Required	The application to create the ticket in (e.g., “com.hornbill.servicemanager”).
`requestType`	`xs:string`	Required	The request type that should be logged. The application should provide a FlowCode portalListRequestTypes that when called, will return a list of request types.

In This Document

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