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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Complex Types - serviceActionCreateTicketType

  • Article
  • 1 minutes to read

Description

Configuration for creating a ticket/request in a ticketing system (Service Manager or remote).

Properties

Name Type Occurrence Description
appId xs:string Required The application to create the ticket in (e.g., “com.hornbill.servicemanager”).
requestType xs:string Required The request type that should be logged. The application should provide a FlowCode portalListRequestTypes that when called, will return a list of request types.
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