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Complex Types - serviceActionCreateTicketType

  • Article
  • 1 minutes to read

Description

Configuration for creating a ticket/request in a ticketing system (Service Manager or remote).

Properties

Name Type Occurrence Description
appId xs:string Required The application to create the ticket in (e.g., “com.hornbill.servicemanager”).
requestType xs:string Required The request type that should be logged. The application should provide a FlowCode portalListRequestTypes that when called, will return a list of request types.
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