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Complex Types - serviceActionCreateTicketType

Description

Configuration for creating a ticket/request in a ticketing system (Service Manager or remote).

Properties

Name	Type	Occurrence	Description
`targetApplication`	`xs:string`	Optional	The application to create the ticket in (e.g., “com.hornbill.servicemanager”). If not set, uses the default ticketing backend.
`requestType`	`xs:string`	Optional	The type of request/ticket to create (e.g., incident, serviceRequest, change). Backend-specific.
`teamId`	`xs:string`	Optional	The team/queue to assign the ticket to.
`priority`	`xs:string`	Optional	Default priority for the created ticket.

In This Document

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