Documentation

{{docApp.title}}

{{docApp.description}}

How can we help?

{{docApp.searchError}}
{{product.name}}

Searching in {{docApp.searchFilterBySpecificBookTitle}}

{{docApp.searchResultFilteredItems.length}} results for: {{docApp.currentResultsSearchText}} in {{docApp.searchFilterBySpecificBookTitle}}
Search results have been limited. There are a total of {{docApp.searchResponse.totalResultsAvailable}} matches.

You have an odd number of " characters in your search terms - each one needs closing with a matching " character!

{{docApp.libraryHomeViewProduct.title || docApp.libraryHomeViewProduct.id}}

{{docApp.libraryHomeViewProduct.description}}

  1. {{book.title}}

{{group.title || group.id}}

{{group.description}}

  1. {{book.title}}

{{group.title}}

Complex Types - requestSubStatusConfigType

Description

This type represents the configuration for a request sub-status

Properties

Name Type Occurrence Description
baseStatus requestSubStatusBaseType Required The status type this sub-status extends
pauseRequesterTimers xs:boolean Optional
Default=false
If set to true, this will pause requester response/fix timers.
requesterDisplayName bpmLabelType Optional
Array (0/∞)
The name of this sub-status as displayed to the service requester. This allows a sub-status to be displayed differently to the Service Requester on the Employee or Customer portals. For example, there may be a number of sub-states that are suitable for showing more granular details like With Development, Waiting for Documentation, In QA, but for the service requester, you may want all of these to just read In Development so you are not exposing some of the internal workings to the service requester.
subStatus simpleIdType Required The value of this status. This would typically be combined with the baseValue in the form of baseStatus.subStatus which is what will be stored in the database
subStatusDisplayName bpmLabelType Optional
Array (0/∞)
The name of this sub-status as displayed to the service provider users.
waitingFor requestWaitingForType Optional
Default=none
No description provided
In This Document