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Description
options for the resolution action of a request.
Properties
| Name | Type | Occurrence | Description |
|---|---|---|---|
allowResolveWithOpenActivities |
xs:boolean |
Optional Default=false |
This setting prevents resolving a Request has open activities (tasks) against it. This setting is not enforced in Business Processes. |
allowResolveWithoutAnalyst |
xs:boolean |
Optional Default=false |
This setting prevents resolving a Request that does not have an owner. This setting is not enforced in Business Processes. |
enableLinkedRequestAction |
xs:boolean |
Optional Default=false |
Enable the option to action on linked requests against a request through the Resolve tab. (nwj - think this means apply the resolution to any associated child requests?) |
firstTimeFixExpression |
xs:string |
Optional | If this expression evaluates to ‘true’ then the first-time fix flag is set on the request as part of the resolve process. If no expression is provided here, then the firstTimeFix flag will be set to 1 if the request transitioned its status from ‘new’ to ‘resolved’. If the firstTimeFix flag is already set, them this expression is not evaluated |
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