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Complex Types - requestFeatureAutoCloseType

Description

Configuration to control how requests are auto-closed after they have been in the resolved state for a period of time

Properties

Name Type Occurrence Description
closeAfterDays xs:integer Optional
Default=0
Set how many days after the request transitions into the ‘resolved’ state to close this request.
allowCloseWithOpenActivities xs:boolean Optional
Default=false
Cancel outstading tasks when closing. If this is set to true and the close time is reached, the auto-close will fail.
firstTimeFixExpression xs:string Optional If this expression evaluates to ‘true’ then the first-time fix flag will set on the request as part of the closure process. If no expression is provided here, then the firstTimeFix flag will be set to 1 if the request transitioned its status from ‘new’ to ‘closed’. . If the firstTimeFix flag is already set, them this expression is not evaluated
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