Documentation Library

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Have questions about this site?

What is this site?

  • This website is Hornbill's new product documentation website and is currently under development.
  • It is intended that all existing and future public-facing documentation we produce will be available to search, browse and share.
  • Hornbill's current documentation is available at Hornbill Wiki but over time this content will be migrated to this documentation site.
  • Please feel free to have a look around at any time.

Why has Hornbill created this site?

  • Hornbill's products have moved on considerably since we introduced it almost 10 years ago. At the time, the MediaWiki tool was sufficient, but we have outgrown it.
  • Our customers are more enterprise focused and more self-sufficient than ever before, so for 2023 and beyond we have established a new documentation platform and team to drive our documentation initiative forwards.
  • We are aiming to deprecate the use of Hornbill Wiki for most Hornbill related documentation.
  • We want to enable our growing partner network with product resources and information, documentation beyond our Wiki approach is required.
  • We could definitely do with some help, and may even pay for some! If you have domain knowledge and would like to help, please check out our Hornbill Docs Contributor Guide and contact the Hornbill docs team at

What will this site be good for?

  • Community contribution will be facilitated, encouraged, and most welcome.
  • High quality documentation, will be kept up to date as rapidly as our products evolve.
  • Real-time content search and discovery.
  • Articles organized into books, books into libraries, creating a more natural and logical structure to our documentation.
  • Legacy API documentation and various other documentation sources will all be consolidated into a single unified documentation system.
  • Documentation available in browser as well as printable/viewable as PDF on demand.
  • Personalized documentation experience, allowing dark/light mode, article subscriptions, social media sharing and other useful features.
  • Almost all publicly available documentation on will be open-source and available to fork on GitHub, allowing customers to derive their own custom documentation around Hornbill products should they wish to.

What is the timeline for this site?

  • We have taken the decision to publish and make available early, there is very little content at this time.
  • As and when we have completed/usable documentation, it will be published here.
  • We have a host of additional features we wish to add over time, so please watch this space.
  • We expect most of our existing documentation should be reviewed/migrated to over the coming months.
  • The documentation project will be ongoing, will continue to expand, evolve and improve day-by-day.

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Application Rights

Group A - Contacts

Right Description Assigned To Roles
canViewContacts Can View Contacts Contacts Admin
User Administrator
canCreateContacts Can Create Contacts Contacts Admin
User Administrator
canEditContacts Can Edit Contacts System Initializer
Contacts Admin
User Administrator
canDeleteContacts Can Delete Contacts Contacts Admin
User Administrator
canViewOrganizations Can View Organizations Organisations Admin
User Administrator
canCreateOrganizations Can Create Organizations Organisations Admin
User Administrator
canEditOrganizations Can Edit Organizations Organisations Admin
User Administrator
canDeletOrganizations Can Delete Organizations Organisations Admin
User Administrator

Group B - Admin

Right Description Assigned To Roles
canManageAchievements Can Manage Achievements
canManageTaskCategories Can Manage Task Categories
canInvokeStoredQuery Can Invoke Stored Query System Initializer
canManageImports Can Manage Imports User Import
canManagePage Can Manage Page Home Page Manager
canManageCompanyPages Can Manage Company Pages (Includding Home) Home Page Manager

Group C - System

Right Description Assigned To Roles
privilegedUser System Right should not be added to any user roles System Initializer

Group D - InternalOrganisation

Right Description Assigned To Roles
canManageLocations Can Manage Locations Sites Manager
Locations Manager
canViewLocations Can View Locations
canViewCoworkers Can View Coworkers (UI only)

Group E - Task

Right Description Assigned To Roles
canManageTaskTemplates Can Manage Task Templates Activities Template Manager

Group F

There are no Rights available within this Application Group.

Group G - Collaboration

Right Description Assigned To Roles
canUseCollaboration Enables the Collaboration features of core

Group H

There are no Rights available within this Application Group.

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