Documentation

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How can we help?

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Statistics

Available charts

The following three charts are available to provide an analysis of your knowledge data. Use the Next and Previous arrows at the bottom to scroll through the charts.

Dashboard Next and Previous

Views

Each time the article is opened via browse or search is considered one view. Articles that are opened by knowledge contributors in Edit mode are not included in this count.

Likes & Dislikes

See how many likes and dislikes the article has had.

Shares

See how many times the article has been shared. This count tracks each time someone uses the Share option to pass information about the article. This might indicate where end-users are providing peer support.

In This Document