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The Knowledge dashboard focuses on information across all knowledge bases. This information can help determine the usefulness or the popularity of a particular knowledge base in comparison to others.
Available charts
The following four charts are available to provide an analysis of your Knowledge data. Use the Next and Previous arrows at the bottom to scroll through the charts.
Articles Per Knowledge Base
Use this to compare the size of each knowledge base by number of articles. Filter this chart based on the article status.
Top 10 Most Viewed Articles
See which articles have been viewed the most. Filter the chart by time and source. Click on any of the entries to go directly to the article. Filter the chart by time or by where it was viewed.
Top 10 Most Liked Articles
See which articles are the most popular. Filter the chart by time and source. Click on any of the entries to go directly to the article.
Top 10 Most Searched Terms
See the terms that are being searched on the most. Filter the chart by time and source.
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