Documentation

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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Email Attachment Labeling

Describe any image attachment against an email and uncheck particular types to prevent unwanted images being attached to a request.

Benefits to you

  • Instantly describe all image attachments
  • Request attachments no longer contain social icons or company logos
  • Audited over the lifespan of the request

What you can do

  • One-click Email Attachment Labeling.

Where to find it

When applying an email to a request, you’ll see the new HAi Icon in the attachments header. Simply click the HAi icon on the right-hand side to process the attachments.

Hornbill AI

How to use it

  1. Open an email and click to apply it to a request. Click the HAi icon in the attachments header. Hornbill Email Processing

  2. HAi processes the email attachments, descriptions for each are generated and any types marked as not wanted are unchecked, this value is audited for reporting on at a later stage Hornbill Email Attachment Labeling Hornbill Email Attachment Labeling

Auto Updates

It’s possible to enable auto updates for Email Processing so that the email is processed automatically when opening an email to attach to a request

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In This Document