Documentation

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INDEX

Documentation Library

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Have questions about this site?


What is this site?

  • This website is Hornbill's new product documentation website and is currently under development.
  • It is intended that all existing and future public-facing documentation we produce will be available to search, browse and share.
  • Hornbill's current documentation is available at Hornbill Wiki but over time this content will be migrated to this documentation site.
  • Please feel free to have a look around at any time.

Why has Hornbill created this site?

  • Hornbill's products have moved on considerably since we introduced it almost 10 years ago. At the time, the MediaWiki tool was sufficient, but we have outgrown it.
  • Our customers are more enterprise focused and more self-sufficient than ever before, so for 2023 and beyond we have established a new documentation platform and team to drive our documentation initiative forwards.
  • We are aiming to deprecate the use of Hornbill Wiki for most Hornbill related documentation.
  • We want to enable our growing partner network with product resources and information, documentation beyond our Wiki approach is required.
  • We could definitely do with some help, and may even pay for some! If you have domain knowledge and would like to help, please check out our Hornbill Docs Contributor Guide and contact the Hornbill docs team at docs@hornbill.com.

What will this site be good for?

  • Community contribution will be facilitated, encouraged, and most welcome.
  • High quality documentation, will be kept up to date as rapidly as our products evolve.
  • Real-time content search and discovery.
  • Articles organized into books, books into libraries, creating a more natural and logical structure to our documentation.
  • Legacy API documentation and various other documentation sources will all be consolidated into a single unified documentation system.
  • Documentation available in browser as well as printable/viewable as PDF on demand.
  • Personalized documentation experience, allowing dark/light mode, article subscriptions, social media sharing and other useful features.
  • Almost all publicly available documentation on docs.hornbill.com will be open-source and available to fork on GitHub, allowing customers to derive their own custom documentation around Hornbill products should they wish to.

What is the timeline for this site?

  • We have taken the decision to publish and make available early, there is very little content at this time.
  • As and when we have completed/usable documentation, it will be published here.
  • We have a host of additional features we wish to add over time, so please watch this space.
  • We expect most of our existing documentation should be reviewed/migrated to docs.hornbill.com over the coming months.
  • The documentation project will be ongoing, will continue to expand, evolve and improve day-by-day.

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Manage Assets

The Manage Assets feature provides the options for adding, updating, and removing assets. Asset are managed through an asset list where assets can be searched for, opened, and viewed.

Assets Landing Page

When you first select the Manage Assets option a tiled Assets Landing Page is displayed, showing the different available Asset Classes. Clicking on any of the tiles will display an asset list with all the assets belonging to that class.

The available Classes include:

  • All Assets
    This will display all assets, independent of there class. The available information in this view will be generic to all asset classes.
  • Computer Peripherals
    Keyboards, Monitors, Keyboards, and other types of computer peripherals can be viewed by selecting this option.
  • Computer Systems
    Servers, Desktop Computers, and other types of computer systems can be viewed by selecting this option
  • General
    Assets types that don’t fall under the standard classes can be listed here. This may be things like desks and other office equipment.
  • Mobile Devices
    Smart phones and tablets are the common types of assets listed here
  • Network Devices
    Routers, switches, physical firewalls, and other network devices
  • Printers
    Laser, InkJet, scanners, fax machines
  • Software
    See a list of software
  • Telecoms
    Phone systems, desk phones, and other communication assets
  • Systems
    Business information, ownership and authorizing contacts across the business
  • Data Processing Record
    Record of Processing Activity (ROPA)

Asset List

The Asset List lets you access all the available assets. A number of features on the Asset List are available to help you locate your assets and view and export information about these assets.

Tool Bar Features

  • Add a New Asset
    The New Asset button allows for the manual creation of an asset. This button is located on both the Asset Landing Page and the Asset List. Adding an Asset Manually.

    Tip

    • Batch processing or the adding of multiple assets can also be achieved by using the Upload Assets CSV
    • Automated processing using an external data source can be achieved by using the Database Asset Import
  • Quick Filter
    The filter can be used to quickly focus on those asset records that are important to you. The filter will operate on the asset records that appear in the current list and will return records where a match is found in any of the asset attributes.

    Tip

    To search on the class-specific attributes of an asset record, you must be viewing a Class-specific list. It will search all asset attributes regardless of whether or not the attribute is displayed in your list view. The filter does not operate on attributes containing a date-time value, state, location type, acq. method, or depreciation method (however sorting on these columns should allow effective identification of the records of interest).

  • Advanced Search
    Use the advanced search option to filter assets based on multiple definable conditions. Before adding your first Condition make sure you select the appropriate Asset Class from the Class Selector. Once you start adding the first Condition, the Asset Class will be locked to the current Asset Class and the matching fields for that Asset Class will be available when adding conditions. Once Conditions are set use either the search option to filter the results and or saved the search as one of your views.
  • Class Selector
    Switch between Asset Classes or All assets by selecting the relevant option (Note the list columns will change to reflect those configured for each Asset Class).
  • Views
    The Views provide a way of defining and storing a number of different views of the assets. The criteria builder lets you specify conditions based on information held in the asset records, giving you quick access to particular sets of important data. You can quickly change your Views by selecting from your list of defined views on the Asset List toolbar.
  • Export Assets
    Export the contents of the Asset list to CSV Choose which of the available columns on the list you wish to export (the available options will be specific to the asset class)
  • Home View
    The Home View allows you to create a preferred or default view of your Asset List. Your Home View is displayed when you first visit your Asset List and with a single click you can return to your Home View from any other filter or view which you have applied.
  • Customize Columns
    The available columns will be specific to the Asset Type the list is using. The available columns will be a combination of the common attributes which all Asset Types share, and the Type Specific attributes for the selected Asset Type. If choosing to display All Assets only the shared asset attributes will be available to select from.

List Features

  • Column Sorting
    Each column header allows the order of the list to be changed by clicking on the title of each column
  • View an Asset
    Each Asset in the list contains links to open the Asset Details form
  • Delete an Asset
    Using the multi-select check boxes, one or more assets can be selected. Once selected the Delete button becomes available in the Asset List tool bar. Multiple assets can be selected by clicking on one asset, and then while holding down the Shift key and select another asset. All assets between these two assets will be selected and available for deleting.
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