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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Urgency Levels

  • Article
  • 1 minutes to read

Details

Table ID: h_sm_urgency

Contains details of urgency levels

Table Attributes

Name Value
Primary Key h_id

Columns

Name & ID Description Column Attributes Relationships
Date Created
h_date_created
 The creation date of the record.
Type DATETIME
Nullable true
Date Updated
h_last_updated
 The Day and Time of the of when the urgency was last updated
Type DATETIME
Nullable true
Default Language
h_default_language
 The Default fallback Language of the urgency
Type VARCHAR
Size 64
Nullable true
Language
h_language
 Current Language of the name of the urgency
Type VARCHAR
Size 64
Nullable true
Request Urgency Color
h_color
 Color to be displayed on the request list for this urgency level
Type VARCHAR
Size 20
Nullable true
Status
h_status
 The status of the urgency
Type VARCHAR
Size 32
Nullable true
Urgency ID
h_id
 The unique ID for the urgency
Type INTEGER
Nullable false
Primary Key true
Auto Increment true
Urgency ID
h_urgency_id
 The Linked Urgency ID
Type INTEGER
Nullable false
Indexed true
Urgency Level order
h_urgencyorder
 Order of Urgency levels from Highest to Lowest
Type INTEGER
Nullable true
Urgency Name
h_name
 The Name of the Urgency
Type VARCHAR
Size 20
Nullable true
Indexed true
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In This Document