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Scheduled Requests

  • Article
  • 2 minutes to read

Details

Table ID: h_sm_scheduled_requests

Contains details of Service Manager scheduled requests that can be used to automatically raise the right Request with the right context

Table Attributes

Name Value
Primary Key h_id

Columns

Name & ID Description Column Attributes Relationships
Asset Ids
h_asset_ids
 The list of asset ids to be linked to the request.
Type VARCHAR
Size 512
Nullable true
Catalog Id
h_fk_catalog_id
 Id of the catalog linked to the service.
Type INTEGER
Nullable true
Category Id
h_fk_category_id
 The category id of the request.
Type INTEGER
Nullable true
Category Name
h_fk_category
 The category name of the request.
Type VARCHAR
Size 254
Nullable true
Created By
h_created_by
 The user who created the record.
Type VARCHAR
Size 100
Nullable true
Indexed true
Date Created
h_created_date
 The creation date of the record.
Type DATETIME
Nullable true
Date Last Updated
h_last_updated_date
 The last updated Date/Time of the scheduled request.
Type DATETIME
Nullable true
Description
h_description
 Description of the request.
Type LONGTEXT
Nullable true
ID
h_id
 Id of a scheduled request.
Type INTEGER
Nullable false
Primary Key true
Auto Increment true
Job Id
h_job_id
 The id for the scheduled job
Type INTEGER
Nullable true
Last Updated By
h_last_updated_by
 The user who last updated the scheduled request.
Type VARCHAR
Size 100
Nullable true
Indexed true
Name
h_name
 Name of the scheduled request.
Type VARCHAR
Size 175
Nullable false
Indexed true
Priority Id
h_fk_priority_id
 The id of the priority of the request.
Type INTEGER
Nullable true
Request Type
h_request_type
 The Request Type i.e. Incident / Service Request / Change Request
Type VARCHAR
Size 64
Nullable false
Service Id
h_fk_service_id
 Description of the request.
Type INTEGER
Nullable true
Site Id
h_fk_site_id
 The id of the site this request is affecting.
Type INTEGER
Nullable true
Summary
h_summary
 Summary of the request.
Type VARCHAR
Size 275
Nullable true
Team Id
h_fk_team_id
 The Id of the team to assign the request to.
Type VARCHAR
Size 160
Nullable true
User Id
h_fk_user_id
 The Id of the user who owns the request.
Type VARCHAR
Size 100
Nullable true
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