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Knowledge Bases

  • Article
  • 2 minutes to read

Details

Table ID: h_knowledge_knowledge_bases

Knowledge Bases

Table Attributes

Name Value
Primary Key h_id

Columns

Name & ID Description Column Attributes Relationships
Created By
h_created_by
 The user id of the user who created the knowledge base
Nullable true
Type VARCHAR
Size 100
Date Created
h_date_created
 The date the knowledge base was created
Nullable true
Type DATETIME
Date Last Modified
h_date_last_modified
 The last modified date of the knowledge base
Nullable true
Type DATETIME
Default Language
h_default_language
 The default language of the knowledge base
Nullable true
Type VARCHAR
Size 64
Description
h_description
 A description of the knowledge base
Nullable true
Type LONGTEXT
Editor Options
h_editor_options
 The editor options for the knowledge base, stored as a JSON string
Nullable true
Type LONGTEXT
Icon
h_icon
 The knowledge base icon
Nullable true
Type VARCHAR
Size 255
Id
h_id
 The id of the knowledge base record
Primary Key true
Nullable false
Type VARCHAR
Size 16
One to Many
KnowledgeBaseAccess
h_knowledge_knowledge_base_access.h_knowledge_base_id
KnowledgeBaseSubscriptions
h_knowledge_knowledge_base_subscriptions.h_knowledge_base_id
KnowledgeBaseTopics
h_knowledge_knowledge_base_topics.h_knowledge_base_id
KnowledgeBaseTranslations
h_knowledge_knowledge_base_translations.h_knowledge_base_id
Last Modified By
h_last_modified_by
 The user id of the user who last modified the knowledge base
Nullable true
Type VARCHAR
Size 100
Name
h_name
 The knowledge base name
Nullable true
Type VARCHAR
Size 255
New Articles Require Approval
h_new_articles_require_approval
 Determines if new articles created for the knowledge base require approval. 0 for no, 1 for yes
Nullable false
Type INTEGER
Size 11
Owner
h_owner
 The user id of the user who owns the knowledge base
Nullable true
Type VARCHAR
Size 100
Indexed true
Status
h_status
 The status of the knowledge base
Nullable true
Type VARCHAR
Size 30
Use In Customer Portal
h_use_in_customer_portal
 Determins if the knowledge base is available in the customer portal. 0 for no, 1 for yes
Nullable true
Type INTEGER
Size 11
Use In Employee Portal
h_use_in_employee_portal
 Determins if the knowledge base is available in the employee portal. 0 for no, 1 for yes
Nullable true
Type INTEGER
Size 11
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