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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Knowledge Bases

  • Article
  • 2 minutes to read

Details

Table ID: h_knowledge_knowledge_bases

Knowledge Bases

Table Attributes

Name Value
Primary Key h_id

Columns

Name & ID Description Column Attributes Relationships
Created By
h_created_by
 The user id of the user who created the knowledge base
Nullable true
Type VARCHAR
Size 100
Date Created
h_date_created
 The date the knowledge base was created
Nullable true
Type DATETIME
Date Last Modified
h_date_last_modified
 The last modified date of the knowledge base
Nullable true
Type DATETIME
Default Language
h_default_language
 The default language of the knowledge base
Nullable true
Type VARCHAR
Size 64
Description
h_description
 A description of the knowledge base
Nullable true
Type LONGTEXT
Editor Options
h_editor_options
 The editor options for the knowledge base, stored as a JSON string
Nullable true
Type LONGTEXT
Icon
h_icon
 The knowledge base icon
Nullable true
Type VARCHAR
Size 255
Id
h_id
 The id of the knowledge base record
Primary Key true
Nullable false
Type VARCHAR
Size 16
One to Many
KnowledgeBaseAccess
h_knowledge_knowledge_base_access.h_knowledge_base_id
KnowledgeBaseSubscriptions
h_knowledge_knowledge_base_subscriptions.h_knowledge_base_id
KnowledgeBaseTopics
h_knowledge_knowledge_base_topics.h_knowledge_base_id
KnowledgeBaseTranslations
h_knowledge_knowledge_base_translations.h_knowledge_base_id
Last Modified By
h_last_modified_by
 The user id of the user who last modified the knowledge base
Nullable true
Type VARCHAR
Size 100
Name
h_name
 The knowledge base name
Nullable true
Type VARCHAR
Size 255
New Articles Require Approval
h_new_articles_require_approval
 Determines if new articles created for the knowledge base require approval. 0 for no, 1 for yes
Nullable false
Type INTEGER
Size 11
Owner
h_owner
 The user id of the user who owns the knowledge base
Nullable true
Type VARCHAR
Size 100
Indexed true
Status
h_status
 The status of the knowledge base
Nullable true
Type VARCHAR
Size 30
Use In Customer Portal
h_use_in_customer_portal
 Determins if the knowledge base is available in the customer portal. 0 for no, 1 for yes
Nullable true
Type INTEGER
Size 11
Use In Employee Portal
h_use_in_employee_portal
 Determins if the knowledge base is available in the employee portal. 0 for no, 1 for yes
Nullable true
Type INTEGER
Size 11
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