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Knowledge Base Articles

Details

Table ID: h_knowledge_knowledge_base_articles

Knowledge Base Articles

Table Attributes

Name Value
Primary Key h_id

Columns

Name & ID Description Column Attributes Relationships
Content
h_content
The knowledge base article content
Nullable true
Type LONGTEXT
Created By
h_created_by
The user who created the knowledge base article.
Nullable true
Type VARCHAR
Size 100
Date Created
h_date_created
The date the knowledge base article was created
Nullable true
Type DATETIME
Date Last Modified
h_date_last_modified
The last modified date of the knowledge base article
Nullable true
Type DATETIME
Date Published
h_date_published
The day and time when the knowledge base article was published
Nullable true
Type DATETIME
Default Language
h_default_language
The default language of the knowledge base article
Nullable true
Type VARCHAR
Size 64
External MD5
h_external_md5
External MD5 for an imported record
Nullable true
Type VARCHAR
Size 32
External Reference
h_external_reference
External Reference for an imported record
Nullable true
Type VARCHAR
Size 64
External Source
h_external_source
Source of an imported record
Nullable true
Type VARCHAR
Size 32
Id
h_id
The id of the knowledge base article record
Primary Key true
Nullable false
Type VARCHAR
Size 16
One to Many
h_knowledge_knowledge_base_article_approvals.h_knowledge_base_article_id
h_knowledge_knowledge_base_article_audit_history.h_knowledge_base_article_id
h_knowledge_knowledge_base_article_feedback.h_knowledge_base_article_id
h_knowledge_knowledge_base_article_images.h_knowledge_base_article_id
h_knowledge_knowledge_base_article_relationships.h_knowledge_base_article_id
h_knowledge_knowledge_base_article_shares.h_knowledge_base_article_id
h_knowledge_knowledge_base_article_translations.h_knowledge_base_article_id
h_knowledge_knowledge_base_article_views.h_knowledge_base_article_id
Knowledge Base Article Type Id
h_knowledge_base_article_type_id
The primary key of the knowledge base article type
Nullable true
Type INTEGER
Size 11
Indexed true
Knowledge Base Topic
h_knowledge_base_topic_id
The primary key of the associated knowledge base topic
Nullable true
Type INTEGER
Size 11
Indexed true
Knowledgebase Id
h_knowledge_base_id
The primary key of the knowledge base that the knowledge base article is associated to
Nullable true
Type VARCHAR
Size 16
Indexed true
Last Modified By
h_last_modified_by
The user id of the user who last modified the knowledge base article
Nullable true
Type VARCHAR
Size 100
Order
h_order
Order of knowledge base article in the portals
Nullable true
Type INTEGER
Size 11
Owned By
h_owned_by
The user who owns the knowledge base article.
Nullable true
Type VARCHAR
Size 100
Indexed true
Published By
h_published_by
The user who published the record.
Nullable true
Type VARCHAR
Size 100
Review Date
h_review_date
This stores the date that a knowledge base article is going to be reviewed.
Nullable true
Type DATETIME
Status
h_status
The current status of the knowledge base article
Nullable true
Type VARCHAR
Size 50
Indexed true
Title
h_title
The knowledge base article title
Type VARCHAR
Size 255
Nullable true
Version
h_version
The current version of the knowledge base article
Nullable true
Type INTEGER
Size 11
Visibility Customer Portal
h_visibility_customer_portal
The visibility of the knowledge base article from the customer portal
Nullable true
Type INTEGER
Size 11
Indexed true
Visibility Employee Portal
h_visibility_employee_portal
The visibility of the knowledge base article from the employee portal
Nullable true
Type INTEGER
Size 11
Indexed true
In This Document