Documentation

    {{docApp.userSession.userId}}
    {{docApp.userSession.userName}}
    {{docApp.userSession.email}}
    Issuer : {{docApp.userSession.issuerInstance}}
    Expires : {{new Date(docApp.userSession.validUntil).toLocaleDateString()}}

{{docApp.title}}

{{docApp.description}}

Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

The catalog did not load. Refresh the page to try again.

Loading…

How can we help?

{{docApp.searchError}}

Searching in {{docApp.searchFilterBySpecificBookTitle}}

 {{docApp.currentResultsSearchText}}  in {{docApp.searchFilterBySpecificBookTitle}}
Found {{docApp.searchResponse.totalResultsAvailable}} matches. Showing the top {{docApp.searchResponse.results ? docApp.searchResponse.results.length : 0}}. Use a more specific search to further narrow down the results.
No documentation pages match this search, so all content types are shown. Most matches are in {{docApp.searchDocTypeRescue.best.name}}.
There is no book with the ID "{{docApp.searchBookRescue.bid}}", so the book filter from this link was ignored and results from all books are shown.

You have an odd number of " characters in your search terms - each one needs closing with a matching " character!

  • {{resultItem.title}} {{resultItem.matchedBy === 'semantic' ? 'semantic' : (resultItem.matchedBy === 'both' ? 'keyword + semantic' : 'keyword')}}

    {{resultItem.url}}

{{docApp.libraryHomeViewProduct.title || docApp.libraryHomeViewProduct.id}}

{{docApp.libraryHomeViewProduct.description}}

  1. {{book.title}}

Service Level Services

  • Article
  • 1 minutes to read

Details

Table ID: h_itsm_slm_servicelevelservices

Stores a list of Service Levels associated with a Service

Table Attributes

Name Value
Primary Key h_id

Columns

Name & ID Description Column Attributes Relationships
ID
h_id
 The primary key of the service level/service relationship
Type INTEGER
Nullable false
Primary Key true
Auto Increment true
Service
h_servicename
 Display name of the service
Type VARCHAR
Size 200
Nullable true
Service ID
h_fk_serviceid
 ID for the Service
Type INTEGER
Nullable true
Service Level ID
h_fk_servlevelid
 The foreign key of the service level
Type VARCHAR
Size 100
Nullable true
Service Level Order Position
h_order
 Order position of the service level
Type INTEGER
Nullable true
  • Version {{docApp.book.version}}
  • Node {{docApp.node}} / {{docApp.build}}
In This Document