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Service Level Service Agreements

  • Article
  • 1 minutes to read

Details

Table ID: h_itsm_slm_servicelevelserviceagreements

Stores a list of which Service Levels have been associated with a Service Level Agreement

Table Attributes

Name Value
Primary Key h_id

Columns

Name & ID Description Column Attributes Relationships
ID
h_id
 The primary key of the service level/service level agreement relationship
Type INTEGER
Nullable false
Primary Key true
Auto Increment true
Service
h_serviceagreementname
 Display name of the service level agreement
Type VARCHAR
Size 200
Nullable true
Service Level Agreement ID
h_fk_serviceagreementid
 ID for the Service Level Agreement
Type INTEGER
Nullable true
Indexed true
Service Level ID
h_fk_servlevelid
 The foreign key of the service level
Type VARCHAR
Size 100
Nullable true
Indexed true
Service Level Order Position
h_order
 Order position of the service level
Type INTEGER
Nullable true
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