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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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SLM Diagnostics Log

  • Article
  • 1 minutes to read

Details

Table ID: h_itsm_slm_diagnostics_log

Contains log information relating to SLM actions

Table Attributes

Name Value
Primary Key h_id

Columns

Name & ID Description Column Attributes Relationships
Action
h_action
 Log Entry Action e.g. Start, on-hold, off-hold
Type VARCHAR
Size 255
Nullable true
Indexed true
Created By
h_created_by
 The user who created the record.
Type VARCHAR
Size 64
Nullable true
Data
h_data
 The data of the entry stored as JSON
Type LONGTEXT
Nullable true
Entity ID
h_entity_id
 This is the optional entity reference for the related entity
Type VARCHAR
Size 100
Nullable true
Primary Key false
Indexed true
Log
h_log
 The human readable log content
Type LONGTEXT
Nullable true
Log Entry ID
h_id
 The primary key of the log entry
Type INTEGER
Nullable false
Primary Key true
Auto Increment true
Target Time Elapsed
h_target_time_elapsed
 The working time elapsed since target start
Type INTEGER
Nullable true
Target Type
h_target_type
 Target Type e.g. Response, Resolution
Type VARCHAR
Size 64
Nullable true
Indexed true
Timestamp
h_timestamp
 Date and time that the entry was added
Type DATETIME
Nullable true
Indexed true
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