Documentation

{{docApp.title}}

{{docApp.description}}

Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

The catalog did not load. Refresh the page to try again.

Loading…

How can we help?

{{docApp.searchError}}

Searching in {{docApp.searchFilterBySpecificBookTitle}}

 {{docApp.currentResultsSearchText}}  in {{docApp.searchFilterBySpecificBookTitle}}
Found {{docApp.searchResponse.totalResultsAvailable}} matches. Showing the top {{docApp.searchResponse.results ? docApp.searchResponse.results.length : 0}}. Use a more specific search to further narrow down the results.
No documentation pages match this search, so all content types are shown. Most matches are in {{docApp.searchDocTypeRescue.best.name}}.
There is no book with the ID "{{docApp.searchBookRescue.bid}}", so the book filter from this link was ignored and results from all books are shown.

You have an odd number of " characters in your search terms - each one needs closing with a matching " character!
  • {{resultItem.title}} {{resultItem.matchedBy === 'semantic' ? 'semantic' : (resultItem.matchedBy === 'both' ? 'keyword + semantic' : 'keyword')}}

    {{resultItem.url}}

{{docApp.libraryHomeViewProduct.title || docApp.libraryHomeViewProduct.id}}

{{docApp.libraryHomeViewProduct.description}}

  1. {{book.title}}

Request Attachments

Details

Table ID: h_itsm_requests_attachments

Contains information about atachments associated with Requests

Table Attributes

Name Value
Primary Key h_pk_id

Columns

Name & ID Description Column Attributes Relationships
DEPRECATED: Location
h_contentlocation
path to file
Type VARCHAR
Size 512
Nullable true
Description
h_description
User input description of the attachment
Type LONGTEXT
Nullable true
File name
h_filename
Name of the files
Type VARCHAR
Size 256
Nullable true
File size
h_size
Size of the files in bytes
Type INTEGER
Nullable true
ID
h_pk_id
System generated ID of the attachment details associated with a request
Type INTEGER
Nullable false
Primary Key true
Auto Increment true
Request Id
h_request_id
ID fo the request this attachment is associated with
Type VARCHAR
Size 100
Nullable true
Indexed true
Many to One
h_itsm_requests.h_pk_reference
Time stamp
h_timestamp
Time the attachment was associated to the request
Type VARCHAR
Size 256
Nullable true
Visibility
h_visibility
The visibility level required for the user to see this attachment
Type VARCHAR
Size 32
Nullable true
In This Document