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Request Team Assignment

  • Article
  • 1 minutes to read

Details

Table ID: h_itsm_request_team_assignment

This table tracks the assignments to a Request. This is used to determine whether the Request's process is paused or resumed when awaiting a new assignment.

Table Attributes

Name Value
Primary Key h_id

Columns

Name & ID Description Column Attributes Relationships
Assignment By
h_assignment_by
 The Id of the user who performed the assignment action.
Type VARCHAR
Size 64
Nullable true
Assignment Timestamp
h_assignment_timestamp
 The Date/Time when the assignment action was performed.
Type DATETIME
Nullable true
Indexed true
Id
h_id
 The auto-generated Id for a record.
Type INTEGER
Nullable false
Primary Key true
Auto Increment true
New Team Id
h_team_id
 Stores the Id of the team that the request is assigned to.
Type VARCHAR
Size 255
Nullable true
New User Id
h_user_id
 Stores the Id of the team member that the request is assigned to.
Type VARCHAR
Size 100
Nullable true
Indexed true
Previous Team Id
h_previous_team_id
 Stores the Id of the previous team that the request was assigned to.
Type VARCHAR
Size 255
Nullable true
Previous User Id
h_previous_user_id
 Stores the Id of the previous team member that the request was assigned to.
Type VARCHAR
Size 100
Nullable true
Indexed true
Request Id
h_request_id
 The Id of the Request that the assignment action was performed on.
Type VARCHAR
Size 100
Nullable true
Indexed true
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