Documentation

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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Products

  • Article
  • 1 minutes to read

Details

Table ID: h_itsm_products

Stores Product information for assets

Table Attributes

Name Value
Primary Key h_pk_product_id

Columns

Name & ID Description Column Attributes Relationships
Class
h_class
 Identifies the class of product, see asset clases
Type VARCHAR
Size 32
Nullable true
Indexed true
Product ID
h_pk_product_id
 The unique identifier of a product, derrived by creating an md5 hash of the vendor ID and product name
Type VARCHAR
Size 32
Nullable false
Primary Key true
One to Many
Versions
h_itsm_product_versions.h_fk_product_id
Product Name
h_product_name
 The name of the product
Type VARCHAR
Size 64
Nullable true
Vendor ID
h_fk_vendor_id
 The ID of the vendor who makes this product
Type VARCHAR
Size 32
Nullable true
Indexed true
Many to One
Vendors
h_itsm_vendors.h_pk_vendor_id
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In This Document