Documentation
    {{docApp.userSession.userId}}
    {{docApp.userSession.userName}}
    {{docApp.userSession.email}}
    Issuer : {{docApp.userSession.issuerInstance}}
    Expires : {{new Date(docApp.userSession.validUntil).toLocaleDateString()}}

{{docApp.title}}

{{docApp.description}}

How can we help?

{{docApp.searchError}}
{{product.name}}

Searching in {{docApp.searchFilterBySpecificBookTitle}}

{{docApp.searchResultFilteredItems.length}} results for: {{docApp.currentResultsSearchText}} in {{docApp.searchFilterBySpecificBookTitle}}
Search results have been limited. There are a total of {{docApp.searchResponse.totalResultsAvailable}} matches.

You have an odd number of " characters in your search terms - each one needs closing with a matching " character!

{{docApp.libraryHomeViewProduct.title || docApp.libraryHomeViewProduct.id}}

{{docApp.libraryHomeViewProduct.description}}

  1. {{book.title}}

{{group.title || group.id}}

{{group.description}}

  1. {{book.title}}

{{group.title}}

{{book.title}}
More...

Priority

  • Article
  • 1 minutes to read

Details

Table ID: h_itsm_priority

Contains information about Service Manager priorities, including their order and associated colors

Table Attributes

Name Value
Primary Key h_pk_priorityid

Columns

Name & ID Description Column Attributes Relationships
Date Created
h_date_created
 The creation date of the record.
Type DATETIME
Nullable true
Date Updated
h_last_updated
 The Day and Time of the of when the urgency was last updated
Type DATETIME
Nullable true
Priority
h_priorityname
 The display name of the priority
Type VARCHAR
Size 100
Nullable true
Indexed true
Priority ID
h_pk_priorityid
 The unique ID for the priority
Type INTEGER
Nullable false
Primary Key true
Priority Level
h_priorityorder
 Level of Priority from Highest to Lowest
Type INTEGER
Nullable true
Indexed true
Request Priority Color
h_color
 Color to be displayed on the request list for this priority
Type VARCHAR
Size 100
Nullable true
Status
h_status
 The status of the priority
Type VARCHAR
Size 32
Nullable true
  • Version {{docApp.book.version}}
  • Node {{docApp.node}} / {{docApp.build}}
In This Document