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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Attachments

Details

Table ID: h_itsm_attachments

Stores information about attachments against Service Manager entities including assets

Table Attributes

Name Value
Primary Key h_pk_id

Columns

Name & ID Description Column Attributes Relationships
Description
h_description
Description of the attachment
Type LONGTEXT
Nullable true
Entity ID
h_entity_id
The ID of the entity the attachment is attached to
Type VARCHAR
Size 100
Nullable true
Indexed true
Entity Name
h_entity_name
Name of the entity related to the attachment
Type VARCHAR
Size 100
Nullable true
File name
h_filename
File name of the attachment
Type VARCHAR
Size 256
Nullable true
File size
h_size
Size of the file
Type INTEGER
Nullable true
ID
h_pk_id
ID of the attachment record
Type INTEGER
Nullable false
Primary Key true
Time stamp
h_timestamp
Date and time that the attachment was added to the request
Type VARCHAR
Size 256
Nullable true
In This Document