Documentation

{{docApp.title}}

{{docApp.description}}

How can we help?

{{docApp.searchError}}
{{product.name}}

Searching in {{docApp.searchFilterBySpecificBookTitle}}

{{docApp.searchResultFilteredItems.length}} results for: {{docApp.currentResultsSearchText}} in {{docApp.searchFilterBySpecificBookTitle}}
Search results have been limited. There are a total of {{docApp.searchResponse.totalResultsAvailable}} matches.

You have an odd number of " characters in your search terms - each one needs closing with a matching " character!

{{docApp.libraryHomeViewProduct.title || docApp.libraryHomeViewProduct.id}}

{{docApp.libraryHomeViewProduct.description}}

  1. {{book.title}}

{{group.title || group.id}}

{{group.description}}

  1. {{book.title}}

{{group.title}}

Attachments

Details

Table ID: h_itsm_attachments

Stores information about attachments against Service Manager entities including assets

Table Attributes

Name Value
Primary Key h_pk_id

Columns

Name & ID Description Column Attributes Relationships
Description
h_description
Description of the attachment
Type LONGTEXT
Nullable true
Entity ID
h_entity_id
The ID of the entity the attachment is attached to
Type VARCHAR
Size 100
Nullable true
Indexed true
Entity Name
h_entity_name
Name of the entity related to the attachment
Type VARCHAR
Size 100
Nullable true
File name
h_filename
File name of the attachment
Type VARCHAR
Size 256
Nullable true
File size
h_size
Size of the file
Type INTEGER
Nullable true
ID
h_pk_id
ID of the attachment record
Type INTEGER
Nullable false
Primary Key true
Time stamp
h_timestamp
Date and time that the attachment was added to the request
Type VARCHAR
Size 256
Nullable true
In This Document