Documentation

{{docApp.title}}

{{docApp.description}}

How can we help?

{{docApp.searchError}}
{{product.name}}

Searching in {{docApp.searchFilterBySpecificBookTitle}}

{{docApp.searchResultFilteredItems.length}} results for: {{docApp.currentResultsSearchText}} in {{docApp.searchFilterBySpecificBookTitle}}
Search results have been limited. There are a total of {{docApp.searchResponse.totalResultsAvailable}} matches.

You have an odd number of " characters in your search terms - each one needs closing with a matching " character!

{{docApp.libraryHomeViewProduct.title || docApp.libraryHomeViewProduct.id}}

{{docApp.libraryHomeViewProduct.description}}

  1. {{book.title}}

{{group.title || group.id}}

{{group.description}}

  1. {{book.title}}

{{group.title}}

Security Role - Hornbill Service Manager Integrations

Role Information

  • Application Reference: com.hornbill.servicemanager
  • Type: Security - Roles of this type are shipped by Hornbill for the purpose of assigning platform and application rights to user sessions.
  • Privilege Level: User - The privilege level applied to normal user of the system. If a normal user is granted every right available then the user becomes a security equivalent to an admin user.

Role Rights

Application Rights

The following are the application rights assigned to the Hornbill Service Manager Integrations role.

Group A - Service Desk and Self Service

There are no Group A application rights assigned to this role.

Group B - Problem Management

There are no Group B application rights assigned to this role.

Group C - Change and Release Management

There are no Group C application rights assigned to this role.

Group D - Asset Management

There are no Group D application rights assigned to this role.

Group E - Service Level Management

There are no Group E application rights assigned to this role.

Group F - Service and Knowledge Management

There are no Group F application rights assigned to this role.

Group G - Self Service

There are no Group G application rights assigned to this role.

Group H - Entities Access Control

ID Description
executeQueries Allow execution of application queries
addEntityRecord Add an Entity Record
viewEntityRecord View an Entity Record
updateEntityRecord Update an Entity Record
deleteEntityRecord Delete an Entity Record
searchEntityRecords Search Entity Records
sendNotifications Send Notifications
executeSystemAPIs Allow execution of Service Manager System APIs

System Rights

The following are the system rights assigned to the Hornbill Service Manager Integrations role.

Group A - systemRightsAType

There are no Group A system rights assigned to this role.

Group B - systemRightsBType

There are no Group B system rights assigned to this role.

Group C - systemRightsCType

There are no Group C system rights assigned to this role.

Group D - systemRightsDType

There are no Group D system rights assigned to this role.

Group E - systemRightsEType

There are no Group E system rights assigned to this role.

Group F - systemRightsFType

There are no Group F system rights assigned to this role.

Group G - systemRightsGType

There are no Group G system rights assigned to this role.

Group H - systemRightsHType

There are no Group H system rights assigned to this role.

In This Document