Connect an AI assistant
Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.
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Entity API / cancelRequest
- Article
- 2 minutes to read
Operation Information
- Application Reference:
com.hornbill.servicemanager - Scope:
Entity - Requests - Class:
Entity - Required Privilege Level:
user - Required Rights: none
Description
This operation cancels a Request.
Request Parameters
The cancelRequest API takes the following input parameters.
Note
When sending a JSON request payload to the API, the order of parameters is not significant. However, for XML request payloads, parameters must be provided in the exact order specified in this documentation to comply with input validation requirements.
| Name | Type | Required | Description |
|---|---|---|---|
requestId |
xs:string |
Yes | Id of request |
reason |
xs:string |
Yes | The reason the request was cancelled |
comment |
xs:string |
No | Comment provided by the user when cancelling the request |
Response Parameters
| Name | Type | Description |
|---|---|---|
exceptionName |
xs:string |
Name of the exception being returned from the script |
exceptionDescription |
xs:string |
Description of the exception to be returned from the script |
activityId |
xs:string |
The ID of the entry created in the activity stream |
Code Examples
curl -X POST 'https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/Requests' \
-H 'Authorization: ESP-APIKEY yourHornbillAPIKey' \
-H 'Content-Type: application/json' \
-d '{"@service":"apps/com.hornbill.servicemanager/Requests","@method":"cancelRequest","params":{"requestId":"xs:string","reason":"xs:string","comment":"xs:string"}}'
package main
import (
"fmt"
apiLib "github.com/hornbill/goApiLib"
)
func main() {
hornbillAPI := apiLib.NewXmlmcInstance("yourinstanceid")
hornbillAPI.SetAPIKey("yourHornbillAPIKey")
hornbillAPI.SetJSONResponse(true)
hornbillAPI.SetParam("requestId", "xs:string")
hornbillAPI.SetParam("reason", "xs:string")
hornbillAPI.SetParam("comment", "xs:string")
responseBody, apiError := hornbillAPI.Invoke("apps/com.hornbill.servicemanager/Requests", "cancelRequest")
if apiError != nil {
fmt.Println(apiError)
return
}
fmt.Println(responseBody)
}
const endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/Requests";
const payload = {
"@service": "apps/com.hornbill.servicemanager/Requests",
"@method": "cancelRequest",
"params": {
"requestId": "xs:string",
"reason": "xs:string",
"comment": "xs:string"
}
};
fetch(endpoint, {
method: 'POST',
headers: {
"Authorization": "ESP-APIKEY yourHornbillAPIKey"
},
body: JSON.stringify(payload)
}).then(res => res.json())
.then(res => console.log(res));
const axios = require('axios');
const endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/Requests";
const payload = {
"@service": "apps/com.hornbill.servicemanager/Requests",
"@method": "cancelRequest",
"params": {
"requestId": "xs:string",
"reason": "xs:string",
"comment": "xs:string"
}
};
const axiosConfig = {
headers: {
"Authorization": "ESP-APIKEY yourHornbillAPIKey"
}
};
axios.post(endpoint, payload, axiosConfig)
.then((res) => {
console.log("RESPONSE RECEIVED: ", res);
})
.catch((err) => {
console.log("AXIOS ERROR: ", err);
})
$endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/Requests";
$payload = (object) [
'@service' => 'apps/com.hornbill.servicemanager/Requests',
'@method' => 'cancelRequest',
'params' => (object) [
'requestId' => 'xs:string',
'reason' => 'xs:string',
'comment' => 'xs:string',
]
];
$headers = [
'Authorization: ESP-APIKEY yourHornbillAPIKey',
'Content-Type: application/json'
];
$curl = curl_init($url);
curl_setopt($curl, CURLOPT_URL, $endpoint);
curl_setopt($curl, CURLOPT_POST, true);
curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
curl_setopt($curl, CURLOPT_POSTFIELDS, json_encode($payload));
curl_setopt($curl, CURLOPT_HTTPHEADER, $headers);
$resp = curl_exec($curl);
curl_close($curl);
echo $resp;
$Endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/Requests"
$Body = @{
"@service" = "apps/com.hornbill.servicemanager/Requests"
"@method" = "cancelRequest"
params = @{
requestId = "xs:string"
reason = "xs:string"
comment = "xs:string"
}
}
$Header = @{
"Authorization" = "ESP-APIKEY yourHornbillAPIKey"
}
$Parameters = @{
Method = "POST"
Uri = $Endpoint
Headers = $Header
Body = ($Body | ConvertTo-Json)
ContentType = "application/json"
}
Invoke-RestMethod @Parameters
import requests
import json
endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/Requests"
headers = {
"Authorization": "ESP-APIKEY yourHornbillAPIKey"
}
payload={
"@service":"apps/com.hornbill.servicemanager/Requests",
"@method":"cancelRequest",
"params":{
"requestId":"xs:string",
"reason":"xs:string",
"comment":"xs:string",
},
}
response = requests.request("POST", endpoint, json=payload, headers=headers)
print(response.text)
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