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Operation Information
- Application Reference:
com.hornbill.servicemanager
- Scope:
Entity - ChangeRequests
- Class:
Entity
- Required Privilege Level:
user
- Required Rights: Group C - updateChangeRequests
Description
Schedule a Change Request
Request Parameters
The schedule API takes the following input parameters.
Note
When sending a JSON request payload to the API, the order of parameters is not significant. However, for XML request payloads, parameters must be provided in the exact order specified in this documentation to comply with input validation requirements.
Name | Type | Required | Description |
---|---|---|---|
requestId |
xs:string |
Yes | The ID of the request |
taskFromDate |
xs:dateTime |
Yes | Schedule date from, expects a UTC datetime format eg: 1970-01-01T00:00:00.000Z |
taskToDate |
xs:dateTime |
Yes | Schedule date to, expects a UTC datetime format eg: 1970-01-01T01:00:00.000Z |
updateText |
xs:string |
No | Text to appear in the timeline |
activityType |
xs:string |
No | The activity type to appear in the timeline |
source |
xs:string |
No | The source of the update |
postType |
xs:string |
No | The type of the post |
visibility |
xs:string |
No | The visibility level |
extra |
xs:string |
No | The extra info passed to the activity stream |
Response Parameters
No response parameters are returned.
Code Examples
curl -X POST 'https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/ChangeRequests' \
-H 'Authorization: ESP-APIKEY yourHornbillAPIKey' \
-H 'Content-Type: application/json' \
-d '{"@service":"apps/com.hornbill.servicemanager/ChangeRequests","@method":"schedule","params":{"requestId":"xs:string","taskFromDate":"xs:dateTime","taskToDate":"xs:dateTime","updateText":"xs:string","activityType":"xs:string","source":"xs:string","postType":"xs:string","visibility":"xs:string","extra":"xs:string"}}'
package main
import (
"fmt"
apiLib "github.com/hornbill/goApiLib"
)
func main() {
hornbillAPI := apiLib.NewXmlmcInstance("yourinstanceid")
hornbillAPI.SetAPIKey("yourHornbillAPIKey")
hornbillAPI.SetJSONResponse(true)
hornbillAPI.SetParam("requestId", "xs:string")
hornbillAPI.SetParam("taskFromDate", "xs:dateTime")
hornbillAPI.SetParam("taskToDate", "xs:dateTime")
hornbillAPI.SetParam("updateText", "xs:string")
hornbillAPI.SetParam("activityType", "xs:string")
hornbillAPI.SetParam("source", "xs:string")
hornbillAPI.SetParam("postType", "xs:string")
hornbillAPI.SetParam("visibility", "xs:string")
hornbillAPI.SetParam("extra", "xs:string")
responseBody, apiError := hornbillAPI.Invoke("apps/com.hornbill.servicemanager/ChangeRequests", "schedule")
if apiError != nil {
fmt.Println(apiError)
return
}
fmt.Println(responseBody)
}
const endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/ChangeRequests";
const payload = {
"@service": "apps/com.hornbill.servicemanager/ChangeRequests",
"@method": "schedule",
"params": {
"requestId": "xs:string",
"taskFromDate": "xs:dateTime",
"taskToDate": "xs:dateTime",
"updateText": "xs:string",
"activityType": "xs:string",
"source": "xs:string",
"postType": "xs:string",
"visibility": "xs:string",
"extra": "xs:string"
}
};
fetch(endpoint, {
method: 'POST',
headers: {
"Authorization": "ESP-APIKEY yourHornbillAPIKey"
},
body: JSON.stringify(payload)
}).then(res => res.json())
.then(res => console.log(res));
const axios = require('axios');
const endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/ChangeRequests";
const payload = {
"@service": "apps/com.hornbill.servicemanager/ChangeRequests",
"@method": "schedule",
"params": {
"requestId": "xs:string",
"taskFromDate": "xs:dateTime",
"taskToDate": "xs:dateTime",
"updateText": "xs:string",
"activityType": "xs:string",
"source": "xs:string",
"postType": "xs:string",
"visibility": "xs:string",
"extra": "xs:string"
}
};
const axiosConfig = {
headers: {
"Authorization": "ESP-APIKEY yourHornbillAPIKey"
}
};
axios.post(endpoint, payload, axiosConfig)
.then((res) => {
console.log("RESPONSE RECEIVED: ", res);
})
.catch((err) => {
console.log("AXIOS ERROR: ", err);
})
$endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/ChangeRequests";
$payload = (object) [
'@service' => 'apps/com.hornbill.servicemanager/ChangeRequests',
'@method' => 'schedule',
'params' => (object) [
'requestId' => 'xs:string',
'taskFromDate' => 'xs:dateTime',
'taskToDate' => 'xs:dateTime',
'updateText' => 'xs:string',
'activityType' => 'xs:string',
'source' => 'xs:string',
'postType' => 'xs:string',
'visibility' => 'xs:string',
'extra' => 'xs:string',
]
];
$headers = [
'Authorization: ESP-APIKEY yourHornbillAPIKey',
'Content-Type: application/json'
];
$curl = curl_init($url);
curl_setopt($curl, CURLOPT_URL, $endpoint);
curl_setopt($curl, CURLOPT_POST, true);
curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
curl_setopt($curl, CURLOPT_POSTFIELDS, json_encode($payload));
curl_setopt($curl, CURLOPT_HTTPHEADER, $headers);
$resp = curl_exec($curl);
curl_close($curl);
echo $resp;
$Endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/ChangeRequests"
$Body = @{
"@service" = "apps/com.hornbill.servicemanager/ChangeRequests"
"@method" = "schedule"
params = @{
requestId = "xs:string"
taskFromDate = "xs:dateTime"
taskToDate = "xs:dateTime"
updateText = "xs:string"
activityType = "xs:string"
source = "xs:string"
postType = "xs:string"
visibility = "xs:string"
extra = "xs:string"
}
}
$Header = @{
"Authorization" = "ESP-APIKEY yourHornbillAPIKey"
}
$Parameters = @{
Method = "POST"
Uri = $Endpoint
Headers = $Header
Body = ($Body | ConvertTo-Json)
ContentType = "application/json"
}
Invoke-RestMethod @Parameters
import requests
import json
endpoint = "https://api.hornbill.com/yourinstanceid/xmlmc/apps/com.hornbill.servicemanager/ChangeRequests"
headers = {
"Authorization": "ESP-APIKEY yourHornbillAPIKey"
}
payload={
"@service":"apps/com.hornbill.servicemanager/ChangeRequests",
"@method":"schedule",
"params":{
"requestId":"xs:string",
"taskFromDate":"xs:dateTime",
"taskToDate":"xs:dateTime",
"updateText":"xs:string",
"activityType":"xs:string",
"source":"xs:string",
"postType":"xs:string",
"visibility":"xs:string",
"extra":"xs:string",
},
}
response = requests.request("POST", endpoint, json=payload, headers=headers)
print(response.text)
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