Have questions about this site?

What is this site?

This website is Hornbill's new product documentation website and is currently under development.
It is intended that all existing and future public-facing documentation we produce will be available to search, browse and share.
Hornbill's current documentation is available at Hornbill Wiki but over time this content will be migrated to this documentation site.
Please feel free to have a look around at any time.

Hornbill's products have moved on considerably since we introduced it almost 10 years ago. At the time, the MediaWiki tool was sufficient, but we have outgrown it.
Our customers are more enterprise focused and more self-sufficient than ever before, so for 2023 and beyond we have established a new documentation platform and team to drive our documentation initiative forwards.
We are aiming to deprecate the use of Hornbill Wiki for most Hornbill related documentation.
We want to enable our growing partner network with product resources and information, documentation beyond our Wiki approach is required.
We could definitely do with some help, and may even pay for some! If you have domain knowledge and would like to help, please check out our Hornbill Docs Contributor Guide and contact the Hornbill docs team at docs@hornbill.com.

Community contribution will be facilitated, encouraged, and most welcome.
High quality documentation, will be kept up to date as rapidly as our products evolve.
Real-time content search and discovery.
Articles organized into books, books into libraries, creating a more natural and logical structure to our documentation.
Legacy API documentation and various other documentation sources will all be consolidated into a single unified documentation system.
Documentation available in browser as well as printable/viewable as PDF on demand.
Personalized documentation experience, allowing dark/light mode, article subscriptions, social media sharing and other useful features.
Almost all publicly available documentation on docs.hornbill.com will be open-source and available to fork on GitHub, allowing customers to derive their own custom documentation around Hornbill products should they wish to.

We have taken the decision to publish and make available early, there is very little content at this time.
As and when we have completed/usable documentation, it will be published here.
We have a host of additional features we wish to add over time, so please watch this space.
We expect most of our existing documentation should be reviewed/migrated to docs.hornbill.com over the coming months.
The documentation project will be ongoing, will continue to expand, evolve and improve day-by-day.

Operation	Description
Change Connection	Hornbill Integration method to change the configuration of a mobile phone number on the network by replacing the price plan and any features ( such as roaming, voice mail, etc ). This call must contain the complete target configuration of the connection, i.e. it is not possible to simply add or remove features with this call.
Device Order Tracking	Hornbill Integration method for retrieving the status of an order from VCO
Device and Accessory Ordering	Hornbill Integration method for ordering device and accessories from VCO
Disconnect Number	Hornbill Integration method to disconnect a mobile phone number from the network. This process can take VCO up to 30 days to complete.
Get Connection Details	Hornbill Integration method to request the current configuration of a mobile phone number on the network.
SIM Connection	Hornbill Integration method to connect inactive SIMs on to the network
SIM Swap	Hornbill Integration method to swap an existing mobile phone number to a new SIM Card.
Tracking SIM Connections	Hornbill Integration method to retrieve the status of a previously submitted SIM Connection request, made either through the API or the VCO browser interface