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Connect an AI assistant

Your AI assistant can read this documentation directly, so it answers from the current content instead of guessing. Add one of the servers below to your client — they use the Model Context Protocol (MCP). Each one covers a different body of content, so add the one you need.

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Alerts / Acknowledge

  • Article
  • 1 minutes to read

Operation Information

Hornbill Integration method for acknowledging the alert and, in so doing, appending a note in SolarWinds.

This is a Premium Integration.

Authentication

This operation requires authentication, the details of which can be securely stored on your instance in a KeySafe Key of type Solarwinds Authentication.

To create a key of this type:

  • In the Configuration area of your Hornbill instance, navigate to Platform Configuration > Security > KeySafe;
  • Click on the + Create New Key button;
  • On the resulting Create New Key form, choose Solarwinds Authentication in the Type pick list;
  • Give the Solarwinds Authentication KeySafe key a Title (this is the name / identifier for the Solarwinds Authentication account as you will see it when using the cloud automation node in your workflows);
  • Optionally populate the Description field;
  • Populate the following fields accordingly, then click the Create Key button to create your new key:
Name Type Description
Instance string Solarwinds Instance
Port integer Solarwinds Port
Username string Solarwinds Username
Password string Solarwinds Password

Revoking Access

If at any point you wish to revoke access to any of the above accounts from your Hornbill instance, just delete the relevant KeySafe key(s) from the KeySafe list.

Warning

This will revoke the rights of any existing Cloud Automation Node in your Hornbill Workflows that are using the revoked Solarwinds Authentication account, so you will need to manage these workflows accordingly.

Input Parameters

Display Name ID Type Description Required Supported Values
Alert ID alert_id string The Alert Object ID of the SolarWinds Alert Yes None provided
Note comments string Text to append to Alert No None provided

Output Parameters

Display Name ID Type Description
Success success integer Whether update was successful (1 = success, 0 = fail)
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